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Southwest tightens refund rules for fat passengers

Fat whores don't rejoice!

Plus-size passengers on Southwest Airlines may soon find it harder to get reimbursed for their extra space.

The airline long had a policy encouraging "customers of size" to purchase two seats when they book a ticket, and then apply for a refund for the second fare after they travel.

Southwest will still allow customers to apply for the refund, but is restricting the conditions under which it will actually provide the reimbursements.

Starting Jan. 27, Southwest will require any customer who cannot be safely accommodated in a single seat, which the airline defines as between two lowered armrests, to purchase an additional ticket. The airline recommends passengers buy the second seat in advance to avoid having to pay a higher fare at the airport. Previously, the purchase of a second seat was recommended but not required on Southwest-operated flights.

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by Anonymousreply 16August 24, 2025 5:23 PM

When they started that, I bought three seats, two for myself and one for my husband. It was a cheaper option to first class and we got a whole row. I had to call to get two seats in one persons name and I told them I was really fat and needed two seats (I am not). When we boarded we took a row, the plane was full and people tried t take the middle seat but I told them we bought all three seats. A flight attendant came down and told me I had to give up the middle seat. I refused again saying I paid for three seats. She said I clearly did not need two seats. I argued and said so you only make fat people bu two seats? The captian came down with the gate agent. I stood firm. I said you have my money, now I have my seats. If I give up this seat you are are overcharging for the flight. This went on for a few minutes until we were told to deplane. We did as asked telling the gate agent I wanted a full refund now. Not in 7-10 buisness days as I have the rest of the trip booked. It took almost a half hour but we got all our money back. I booked two first class on the next day and vowed never to fly Southwest again.

by Anonymousreply 1August 23, 2025 2:05 AM

R1, you type not fat.

by Anonymousreply 2August 23, 2025 2:08 AM

I’ll sue!

by Anonymousreply 3August 23, 2025 2:17 AM

r1 Seek help

by Anonymousreply 4August 23, 2025 2:32 AM

[quote]"It seems like a sneaky add on from a policy that had been around for 20+ years without much hitting the bottom line. I just hope that consumers are aware of this change and I wonder if plus size people will skip out on flying with them at all because of them not knowing if the flight is sold out or not." Jeff Jenkins, founder of Chubby Diaries, told USA TODAY in a written statement.

If it is sold out, you're paying for the two seats you took up, which is fair.

If it is not sold out, you're getting your seat free, which is just gravy.

Don't try to eat the gravy, Jeff.

by Anonymousreply 5August 23, 2025 2:36 AM

[quote] Don't try to eat the gravy, Jeff.

I think it's to late. He ate the gravy. I present Jeff Jenkins, founder of Chubby Diaries:

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by Anonymousreply 6August 23, 2025 2:40 AM

I assume the promise of TWO in-flight meals is a welcome bonus for passengers in this Metzy situation.

by Anonymousreply 7August 23, 2025 4:23 AM

I feel for fatties but the blunt truth is they weigh more and are a safety risk for other passengers.

by Anonymousreply 8August 23, 2025 4:32 AM

[quote] I feel for fatties

I, myself, do not.

by Anonymousreply 9August 23, 2025 4:36 AM

Pre-WWII, when planes and people were much smaller, airlines weighed passengers and luggage before boarding so that they didn’t get Aaliyah’d.

Imagine weighing “Chubby” Jeff at the gate. “I’m sorry… [reaches down to lift the fupa] sir, but you’re a danger to civil aviation.”

by Anonymousreply 10August 23, 2025 4:43 AM

So many flights smell like farts and stinky feet. I blame fat straight women

by Anonymousreply 11August 23, 2025 4:49 AM

It’s their cankles. They need to spray better.

by Anonymousreply 12August 23, 2025 5:07 AM

Total fat all around.

by Anonymousreply 13August 23, 2025 2:45 PM

Southwest can at least tighten things, if only the ham planets could...

by Anonymousreply 14August 23, 2025 2:54 PM

r7 You have obviously never flown Southwest. In-flight meal? As if!

by Anonymousreply 15August 24, 2025 4:43 PM

[quote]Fat whores don't rejoice!

It would say, "Fat whores, lament!"

by Anonymousreply 16August 24, 2025 5:23 PM
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