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Wells Fargo fires lazy WFH employees for "simulating keyboard activity"

Wells Fargo & Co. fired more than a dozen employees last month after investigating claims that they were faking work.

The staffers, all in the firm’s wealth- and investment-management unit, were “discharged after review of allegations involving simulation of keyboard activity creating impression of active work,” according to disclosures filed with the Financial Industry Regulatory Authority.

“Wells Fargo holds employees to the highest standards and does not tolerate unethical behavior,” a company spokesperson said in a statement.

Devices and software to imitate employee activity, sometimes known as “mouse movers” or “mouse jigglers,” took off during the pandemic-spurred work-from-home era, with people swapping tips for using them on social-media sites Reddit and TikTok. Such gadgets are available on Amazon.com for less than $20.

It’s unclear from the Finra disclosures whether the employees Wells Fargo fired were allegedly faking active work from home. The finance industry was among the most aggressive in ordering workers back to the office as the pandemic waned, though Wells Fargo waited longer than rivals JPMorgan Chase & Co. and Goldman Sachs Group Inc.

San Francisco-based Wells Fargo started requiring employees to return to the office under a “hybrid flexible model” in early 2022. The bank now expects most staffers to be in the office at least three days a week, while members of management committee are in four days and many employees, such as branch workers, are in five days.

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by Anonymousreply 59June 15, 2024 5:12 AM

This is precisely why employers are ending working from home, and I say good riddance!

We all knew they were just goofing off any way.

No wonder the lazy assholes were so against coming back into the office.

by Anonymousreply 1June 14, 2024 1:48 PM

[quote] I say good riddance

Who cares what you say, R1? Many jobs can be done remotely and will continue to be. Sorry that chaps your ass as you cheer on banks.

by Anonymousreply 2June 14, 2024 1:51 PM

Yep. There's plenty of people who can handle this like adults. Let them and fire those who can't.

by Anonymousreply 3June 14, 2024 1:51 PM

Shouldn't you be shopping on Amazon while pretending to work, R2?

by Anonymousreply 4June 14, 2024 1:53 PM

Didn't WF get caught stealing money from depositors recently?

Funny that they are claiming any moral high ground given their own behaviours.

by Anonymousreply 5June 14, 2024 1:54 PM

R1. What is wrong with this company that they can’t detect unproductive employees? If I don’t produce anything in my job, it would be noticed.

The problem isn’t work from home.(you can also be unproductive in the office) but over-hiring and poor performance management.

by Anonymousreply 6June 14, 2024 1:55 PM

Shouldn't you be working instead of arguing on Datalounge, R4?

by Anonymousreply 7June 14, 2024 1:55 PM

If you pay attention to job postings they are slowly changing remote work through attrition. A position held by a remote worker becomes available and the new job req is for Hybrid or Onsite. Remote work is not here to stay at all. Fewer and fewer companies will have any full time remote workers in a few years. I know people hate hearing that. But the trend speaks for itself.

"Forbes Magazine says its finding 23% fewer listings for full-time remote work than in the Spring of 2023. Instead, many companies have shifted to hybrid work, with four days in the office and one or two days each week at home. Even some school districts are moving to a four day school week, with Mondays remote"

by Anonymousreply 8June 14, 2024 1:58 PM

A big yawn for the crusading Socialist at R2.

It is so frustrating to call a business only to get connected to some yahoo working from home, who insists on putting me on hold so they watch Days of Our Lives.

by Anonymousreply 9June 14, 2024 1:58 PM

Homer really was ahead of his time

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by Anonymousreply 10June 14, 2024 2:00 PM

Please explain the connection between remote work and socialism r9. I'm going to throw some popcorn in the microwave for this one.

by Anonymousreply 11June 14, 2024 2:02 PM

I called my health insurance company last week. The person who took my call couldn't get her dog to stop barking. Do they not have mute buttons? Whatever the case, she was clueless and gave me wrong information. She asked if I wanted to take the survey at the end of the call regarding the service she provided. Why yes, yes I do want to take the survey! She's not going to like how I scored her....

by Anonymousreply 12June 14, 2024 2:06 PM

Whenever I hear "socialist" I know I'm dealing with some fucking MAGAt.

by Anonymousreply 13June 14, 2024 2:06 PM

Lol R9.

So true.

by Anonymousreply 14June 14, 2024 2:20 PM

Gee - I really want to work for a company that monitors my keyboard usage. That sounds like a really nice place to work!

by Anonymousreply 15June 14, 2024 2:21 PM

Wrong, R8.

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by Anonymousreply 16June 14, 2024 2:24 PM

Popcorn's popped and still waiting r9.

by Anonymousreply 17June 14, 2024 2:26 PM

[quote] Gee - I really want to work for a company that monitors my keyboard usage. That sounds like a really nice place to work!

Why, yes.

They should just pay you, and never monitor any of your work. Ever.

Just leave you to your own devices, and trust you completely to do the right thing.

And of course, pay you based on "trust."

You sound like an idiotic Gen Z moron.

by Anonymousreply 18June 14, 2024 2:30 PM

You should consider anything you do on company equipment monitored.

by Anonymousreply 19June 14, 2024 2:34 PM

I've used a mouse jiggler. It's not because I'm lazy. It's because the workflow at my job isn't a steady stream. Some days I'm swamped and glued to the computer. Other days, I have literally nothing to do. On those days, when I'm home, I use the jiggler so I don't look "away" for long periods while I take care of laundry or cooking. If something does come in, I see it on my phone and go back to the computer. Frankly, that's one of the pluses of working from home--being able to do other things when it's slow. I was in the office earlier this week on a slow day and it was extremely painful trying to kill 8 hours while just sitting there.

by Anonymousreply 20June 14, 2024 2:43 PM

If the fired employees were meeting their performance metrics, I think the company has crappy performance metrics. Why aren’t the people who actually work not outperforming them? Why was this problem detectable only through monitoring of key strokes?

by Anonymousreply 21June 14, 2024 2:46 PM

"Popcorn's popped and still waiting [R9]......

Shouldn't a fattie like you avoid high calorie snacks like popcorn?

by Anonymousreply 22June 14, 2024 2:51 PM

I'll avoid the popcorn when you stop avoiding the question, Einstein.

by Anonymousreply 23June 14, 2024 2:52 PM

Braintrust R22 doesn't know popcorn is actually a low-calorie snack that's high in fiber.

by Anonymousreply 24June 14, 2024 2:55 PM

R16 Ha. Not sure a Blog called "Remote" that is dedicated to remote working is the best source for information about the shift back to hybrid and onsite. SMDH

by Anonymousreply 25June 14, 2024 2:57 PM

What would you care to refute in that, R25--with receipts, of course?

by Anonymousreply 26June 14, 2024 2:59 PM

It's curious that there are some old queens here so devoted to the idea of slogging into an office every day--maybe because they're looking at their own sad situations and want that to be everyone else's. Sorry, Grampas, but it's a new world out there.

by Anonymousreply 27June 14, 2024 3:02 PM

I'm glad my region requires companies to offer people the option to work remote if they can, by law.

by Anonymousreply 28June 14, 2024 3:02 PM

[quote] 90% of companies say they’ll return to the office by the end of 2024

The debate over whether or not to return to the office is far from settled — and yet, the push to get employees back to the office is getting more aggressive.

Goldman Sachs wants employees in five days a week. Google is factoring employees’ in-office attendance into their performance reviews.

A whopping 90% of companies plan to implement return-to-office policies by the end of 2024, according to an Aug. report from Resume Builder, which surveyed 1,000 company leaders. Nearly 30% say their company will threaten to fire employees who don’t comply with in-office requirements.

Only 2% of business leaders said their company never plans to require employees to work in person.

The renewed push to end remote work comes as more CEOs openly acknowledge their disdain for the model, arguing that productivity, collaboration and employee engagement all suffer without the office.

“It’s easier for executives to hold on to the old notion that people are really working if they can see them down the hall,” says Dan Kaplan, a senior client partner at Korn Ferry. “It’s almost too hard for some leaders to comprehend a world where that option doesn’t exist, or to consider a radical new approach.”

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by Anonymousreply 29June 14, 2024 3:02 PM

And yet here you are, R27, goofing off on an internet message board when you should be "working from home."

by Anonymousreply 30June 14, 2024 3:07 PM

Lol R30.

I love when someone fires off a good burn!

by Anonymousreply 31June 14, 2024 3:08 PM

What makes you think I have to work, R30?

by Anonymousreply 32June 14, 2024 3:09 PM

You call that a good burn, R31? More like a fart.

by Anonymousreply 33June 14, 2024 3:10 PM

[quote]Whenever I hear "socialist" I know I'm dealing with some fucking MAGAt.

"Woke" is another giveaway.

by Anonymousreply 34June 14, 2024 3:11 PM

I worked entirely from home for more than 20 years, a position hard won in the late 1990s after having balanced projects between six departments and six bosses for a couple of years. In those 20+ years, working from home went from a one-day a week novelty to standard, with only about 5% of my colleagues not working at home at least one day a week and many working from home full-time.

The measurement of whether someone was well suited for WFH wasn't the number of mouse jiggles per minute, or being seated at your desk at 08.30, or answering a call or message within minutes or seconds. Instead the measurement of an employeeś success was measured by him meeting deadlines for completion of projects. A project of X size and Y complexity and Z variables would be estimated as work as doable in 5 days or 5 weeks or 5 months. Longer projects were the subject of a weekly checkpoint and intermediate reviews, and, when a boss some any doubt that things were progressing as reported, he could check shared files and see that the quantity and quality of work were progressing as planned.

I know many people in other sorts of work for other employers of various types and it's always the same: deadlines, checkpoints, open communication are the ways success is measured. In the first decade I was always attentive to working normal business hours to match those of my company's location, but over the years that became less important as half of the people on project teams that I supervised were spread across 10 timezones. We adjusted easily. Over that time there were a few people who needed more attention to ensure that their work progress was in order, and only a couple of people who, for whatever reasons, fell behind and turned their attentions to other things -- just as happens sometimes with a colleague in the office down the hall. They either get back on track or are asked to leave, just as happens with people working 5 days a week in an office.

People who work from home have to be organized and attentive to schedules and delivering good work or they get fired. Itś more difficult to slide by on charm or generosity in bringing in delicious cakes to the coffee room when you work remotely. You fuck up a deadline and all eyes turn to you. It doesn't become a pattern because you don't allow it to go on for long.

It's simple: jobs suited for WFH are jobs where a qualified and disciplined employee can deliver what's expected of him on time, every time. It's not about number of keystrokes plotted to show patterns of hours worked -- the example of R20 who sometimes did nothing one day but more than made up for the time and work on other days.

What kind of work is it that people have where they have no expectation of completing something within a certain time frame? You can plot that out for a CEO as easily as for his employees with the least salary and responsibility.

by Anonymousreply 35June 14, 2024 3:12 PM

They were actually fired for not opening enough fake bank accounts.

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by Anonymousreply 36June 14, 2024 3:31 PM

But how dare they cheat their overlord, the completely honest and scrupulous Wells Fargo Bank!

by Anonymousreply 37June 14, 2024 3:35 PM

I was remote for 4 years and just retired from the corporate game. My former company is now making everyone come in 3 days a week. Rumors that 4 days is net. But I think that will really piss everyone off. They'll end up going in because well paying tech jobs are hard to come by.

by Anonymousreply 38June 14, 2024 5:34 PM

[quote]Devices and software to imitate employee activity, sometimes known as “mouse movers” or “mouse jigglers"

[bold]Just an FYI: Plug your mouse-jiggler into a SEPARATE usb power source -- Don't plug it into a usb on the computer you're using - that's one way they can tell you've deployed one[/bold]

by Anonymousreply 39June 14, 2024 9:09 PM

Show me how to "simulating keyboard activity."

by Anonymousreply 40June 14, 2024 9:14 PM

I had to Google mouse jiggler. Never heard of this before.

by Anonymousreply 41June 14, 2024 9:27 PM

[quote] Don't plug it into a usb on the computer you're using

This is obvious if it’s a work issued computer. But what if it’s your personal computer and you log into your work via VPN?

by Anonymousreply 42June 14, 2024 9:38 PM

And never recharge your butt plug/vibrator on company owned property.

by Anonymousreply 43June 14, 2024 9:49 PM

If it's your own personal computer, they cannot install spyware. And most companies have spyware on all their company owned computers. I've been working from home since 2020, have always made my deadlines and far exceed my colleagues in my output and quality. There are some days where work is slower than usual and I'm so grateful I don't have to sit at a desk in an office monitored by cameras and some mouth breathing, bitter, old queen HR person who has nothing to do all day but try to catch employees not working for a few minutes a day. On those slow days, I can throw a load of laundry in, do my dishes, etc. My work still gets done and my boss is happy and I'm happy.

by Anonymousreply 44June 14, 2024 10:03 PM

Employers should require cameras on the computers of their WFH employees so that they can visually monitor them, just like they would in the office.

That way, if an employee if goofing off or fucking around, they can clearly see it from the main office and then fire that person.

It would also require the employee to dress for the job.

by Anonymousreply 45June 14, 2024 10:13 PM

R45 = rage farmer 👨‍🌾😡

by Anonymousreply 46June 14, 2024 10:15 PM

r45 is a bootlicking idiot. No employer has a right to monitor you in your own home on your own computer. Perhaps you'd enjoy living in Russia.

by Anonymousreply 47June 14, 2024 10:18 PM

Damn, how did DL get all "Yay Corporate Overlords! More! Love Them!! Especially Evil Banks!!!"

by Anonymousreply 48June 14, 2024 10:24 PM

[quote]It would also require the employee to dress for the job.

I can't believe people still adhere to this outdated nonsense. Didn't Silicon Valley kill this ridiculous notion over twenty years ago?

by Anonymousreply 49June 14, 2024 10:34 PM

It's less about submitting to corporate overlords and more about preserving a really beneficial way of working for many people.

by Anonymousreply 50June 14, 2024 10:35 PM

Who are those people, r50? The bosses?

Suck it.

by Anonymousreply 51June 14, 2024 10:39 PM

Once again: 😡👨‍🌾

by Anonymousreply 52June 14, 2024 10:41 PM

Someone who is worthless at home is probably going to be worthless in an office, if maybe in a different way, but worthless nonetheless.

by Anonymousreply 53June 14, 2024 10:48 PM

I love the rage farmer.

by Anonymousreply 54June 14, 2024 10:49 PM

Mouse jugglers can be used for other reasons than avoiding work. My in-office desktop will go for about 25 minutes without shutting down. My WFH laptop about 5 minutes. I assume IT set the shortened time for security reasons since it’s likely a non-employee could walk by and see something confidential or maybe to ensure workers are in front of their computers. I’ve stepped away to make a cup of coffee and come back to a logged out computer. Having to go through hassle of signing in multiple times during the day might be a selling point.

by Anonymousreply 55June 14, 2024 11:11 PM

I had a feeling everyone was cosplaying

by Anonymousreply 56June 14, 2024 11:18 PM

[quote]Whenever I hear "socialist" I know I'm dealing with some fucking MAGAt.

Even better is "Marxist."

by Anonymousreply 57June 14, 2024 11:47 PM

Here's a good one: Attorney's (the expensive ones) tell their company clients don't use keyboard monitors.

The reason? Let's say employee X checks their bank balance (which the company is OK with). The monitor just captured the password.

Well, you say, the employee signed a document that said 'I'm OK with the company electronically monitoring me'. So dumb companies think they are covered.

Well, no they aren't. Why? Because the agreement the employee signed with the bank (remember, the company said it's ok, so the company is on the hook with the employee/bank agreement) explicitly says that the bank owns the password as intellectual property. Isn't that clever?

And the company just stole the banks property. Chase et al are very aggressive about this.

by Anonymousreply 58June 15, 2024 1:29 AM

Unless you work for Hot Dog on A Stick or as a character at Disneyland, there's no "dressing for the job anymore.

by Anonymousreply 59June 15, 2024 5:12 AM
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