A cable company has been ordered to pay over $7 billion in damages to the family of 83-year-old Texas grandmother Betty Thomas who was brutally stabbed to death in her home by a Spectrum employee in 2019.
Roy James Holden, an installer for Spectrum, owned by Charter Communications, had performed work at Thomas’ home in Irving in December 2019, police said at the time.
Holden returned the next day in uniform and using the company’s van while he was off, posing as if he was on the job, and killed her, then used her cards for a shopping spree after her murder, prosecutors said.
The jury also found that after Thomas’ family filed a lawsuit, attorneys for the communications company “used a forged document to try to force the lawsuit into a closed-door arbitration where the results would have been secret and damages for the murder would have been limited to the amount of Ms. Thomas’s final bill.”
“The jury found that Charter Spectrum committed forgery beyond a reasonable doubt, conduct that constitutes a first-degree felony under Texas law,” the release stated.
Lawyers for the family further stated there was a pattern of thefts by Charter Spectrum employees against customers totaling “more than 2,500 in the preceding several years.”
Attorneys noted that even after the grisly murder, her family was hit with a bill from Spectrum that included a $58 charge for Holden’s service call and the unpaid bills eventually were sent to a collection agency.
Holden was arrested on capital murder on Dec. 13, 2019, in connection with Thomas’ death, the Irving Police Department said. He pleaded guilty to murder in April 2021 and is serving a life in prison sentence, NBC Dallas Fort-Worth reported.