Uber is shelling out $1.1 million to a woman that says she missed work, birthdays, Christmas Eve church services and was left in the dark and in the rain because drivers refused to pick up her and her dog on more than a dozen occasions.
Of the $1.1 million Irving won, $805,313 will go to legal costs and $324,000 were awarded in damages.
Uber has now implemented a new "Service Animal Policy" with its own dedicated support form for future instances