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Leaked memo from Delta reveals plans to cut worker hours and pay, despite protections in the stimulus package

Airline workers at major US carriers including Delta, United, and American are having their hours and pay reduced, despite provisions in the coronavirus bailout package that protect against layoffs and furloughs.

The Coronavirus Aid, Relief, and Economic Security Act, or "CARES" Act — offered $58 billion in aid to airlines, split into two parts. Up to $29 billion in loans for air carriers is available, and an additional $29 billion in payroll grants.

Those grants are intended to help workers at struggling airlines, distributed by the federal government to the the carriers, and disbursed to employees using regular payroll systems.

Both the loans and the grants mandate that companies accepting them not reduce workforces until after September 30, 2020 — in effect, the mandate prohibits involuntary job cuts.

However, airline workers are learning that despite the protections, many of them may not be earning their usual full salaries in the coming months.

Pilots and flight attendants are typically paid based on how much time they fly — with exceptions, they aren't paid full salaries for time on the ground, whether that's during boarding, or spent on waiting for an assigned flight.

With airlines cancelling flights, crew employees are unlikely to be able to get their normal number of flight hours for the coming months — a process known as bidding. For those employees, that could mean different things.

At United, flight attendants will be paid for the minimum number of monthly work hours they're entitled to receive under their union contract, a senior executive at United said on Friday. According to an official from the Association of Flight Attendants union, that means 71-78 hours at United, depending on how each flight attendant's schedule is normally structured. During a typical month, flight attendants will work 85-110 flight hours, and sometimes pick up additional trips, the union official said.

That equates to a roughly 20-35% drop in take-home pay, depending on how many hours the flight attendants normally work.

Similar hours reduction and pay cuts to match contractual minimums are expected among the airline's other employees, too.

At Delta, some employees were told their normal workweeks would be cut from five days to three or four. In a memo sent to employees on Tuesday, March 24, before the stimulus bill was passed, and seen by Business Insider, CEO Ed Bastian asked ground-based employees to take the reduction in hours.

"Given the large proportion of the fleet and schedule that we've been forced to pull down, there is substantially less work at present for our people to do," Bastian said in the memo. "With that in mind, it is our responsibility to protect Delta, and we are taking additional temporary steps to preserve cash to help us through this crisis."

In a follow-up memo sent on Friday, March 27, after the bill was signed into law, Bastian outlined that even with the bailout, cuts would still be required.

The bill "is one of several steps that we have outlined over the past two weeks designed to protect jobs and our airline," he wrote. "Those include the cash raised in the financial markets; salary reductions for officers and directors; voluntary leaves; reduction in work hours as we substantially downsize our operation; and expense reductions that come from consolidating airport facilities, closing many Delta Sky Clubs, deferring nonessential maintenance and pausing all nonessential capital projects."

"I know that a temporary reduction in work hours as we shrink the operation is difficult," Bastian added. "But at Delta we've always shared our success, and we stand together to face our challenges as well. This shared sacrifice protects everyone's jobs and helps ensure that we'll keep climbing, together, when the crisis passes and we begin our recovery."

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by Anonymousreply 23March 31, 2020 10:46 PM

Numerous employees, in messages sent to this reporter, and in posts in public and private social media groups seen by Business Insider, expressed frustration with the cuts, partly as 21,000 of Delta's 90,000 employees have taken voluntary short-term, unpaid leaves.

One employee said that despite the reduction in hours being framed as voluntary in Bastian's message, they were told by their manager it was mandatory. Others described the cuts as effectively the same as furloughs, despite the bill requiring no reduction of workforce. Unlike at other airlines, most of Delta's employees are not represented by collective bargaining agreements, and consequently do not have minimum work-hour entitlements.

"So what Ed Bastian is doing is accepting the government grants to help cover payroll but still making workers reduce hours," one ground worker for the airline told Business Insider. "It is a typical Bastian move where he sells it to employees as taking a reduction to help Delta in its time of need."

Delta did not immediately respond to a request for comment.

At American Airlines, workers are expecting a similar arrangement to United.

"We have a contractual minimum they would have to pay each flight attendant," one employee told Business Insider. "They're continuing to offer early retirements and leaves, too."

A ground manager for the airline said his schedule had not been affected yet, and said that while it could change, he still had a normal work month lined up for April.

A pilot for Southwest said the airline offered similar minimum duty hours. Flight crews have had trouble reaching the minimum number of hours even before the coronavirus crisis, due to the ongoing 737 Max grounding, so minimums have been paid in past months.

The pilot said that the job insecurity associated with the coronavirus crisis had the potential to be devastating.

"These are good, well paying, middle-class jobs and, at least for those in their 40s and 50s, this is the second or third time in a career they've been in serious jeopardy," he said. "Of course that's all meaningless compared to the people who are getting sick and dying, but its just another part of this situation we all find ourselves in."

Despite the job protections in the stimulus package, and even with reduced pay and employees taking unpaid leaves, jobs will still be at risk in the fall if the coronavirus continues to spread, as predicted, which would continue the trend of lower demand for air travel.

In a candid letter to staff sent on Friday, United CEO Oscar Munoz and president Scott Kirby warned that, based on how the virus is expected to spread and the predicted impact to the economy, staff reductions will likely be necessary after September 30.

by Anonymousreply 1March 30, 2020 10:36 PM

Doesn't

Ever

Leave

The

Airoport

by Anonymousreply 2March 30, 2020 10:37 PM

Large corporations need to be dismantled, and their greedy executives executed. Enough is enough.

by Anonymousreply 3March 30, 2020 10:38 PM

We needs unions back. No one else can fight on behalf of workers. Maybe this time they won't be run by the mob.

by Anonymousreply 4March 30, 2020 10:44 PM

How do you get unions back when many of the people who would benefit, still stupidly vote GOP - that includes the meatheads in law enforcement and fire.

by Anonymousreply 5March 30, 2020 10:47 PM

Airline employees are unionized.

The unions have no leverage because nobody is flying. There will likely be another round of airline bankruptcies next year.

by Anonymousreply 6March 30, 2020 10:47 PM

^In the US.

by Anonymousreply 7March 30, 2020 10:48 PM

Not all firemen are meatheads.

by Anonymousreply 8March 30, 2020 10:54 PM

^Ahem, firepersons.

by Anonymousreply 9March 30, 2020 10:55 PM

r8, I regretted including them after I wrote it, because I actually have a cousin who is fire/emt. Apologies to firefighters, but they are assholes for voting Republican because they want the things Democrats propose, just not for anyone but themselves.

by Anonymousreply 10March 30, 2020 10:56 PM

R6 Not all airline employees are unionized. Delta flight attendants, for example, are not. The ones that are unionized are hugely better off right now, because there are contracts that must be followed that have provisions for downturns.

by Anonymousreply 11March 30, 2020 11:00 PM

R10) I understand.

by Anonymousreply 12March 30, 2020 11:01 PM

Delta R6 (somewhat famously in the airline world) is NOT unionized. Their pilots are, as well as another group ... (which escapes me at the moment but it is small). Their flight attendants, redcoats, customer service people, ground handling, etc. are not.

I won't argue one way or the other at this point. Many grocery workers are unionized (Kroger, Albertsons/Safeway), and still get shit pay and benefits. If Walmart/Target became union, then it would change, but I don't see that happening (at Walmart anyway).

by Anonymousreply 13March 30, 2020 11:01 PM

*Everyone that lived through the last bailout...

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by Anonymousreply 14March 30, 2020 11:03 PM

Well at least they're not getting laid off.

They still have jobs.

Unfortunately, these are difficult times, and it calls for some tough decisions.

Hopefully the airline will be back on its feet in a year, and they can return to full pay.

by Anonymousreply 15March 30, 2020 11:03 PM

In my experience, many (though not a majority) work at an airline for the benefits (insurance being first and free flights being a long way down the line). If they can keep their insurance and flight benefits (and seniority) then it will be OK for 3-6 months.

When the insurance gets cancelled ... it is gonna be rough..

by Anonymousreply 16March 30, 2020 11:06 PM

There should've been a guarantee that execs get no bonuses and must get a cut in their pay. This shit is ridiculous. How do any of you working class idiots vote GOP?

by Anonymousreply 17March 30, 2020 11:06 PM

Delta is never to be trusted. That goes for all Airlines.

by Anonymousreply 18March 30, 2020 11:08 PM

Even the unionized employees will be furloughed in the fall. Some of the unions are already trying to negotiate terms, despite the fact that they have contracts in place. They know what's coming.

by Anonymousreply 19March 30, 2020 11:20 PM

All I want to say is they don't really care about us.

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by Anonymousreply 20March 30, 2020 11:40 PM

r16, the flight benefits are NOT far down on the priority lists. It's THE primary reason for the job. The benefits are good, but people don't usually seek it out for the benefits alone, it's the flight benefits that attracts and keeps employees. The benefits are good and there would be a revolt by the unions if the airlines fucked with them, but the opportunity to travel is the pride and joy of the employees. My family has been in this industry for a couple of generations. Every merger brings a ton of drama regarding the seniority ranking because that deals with work schedules and flight benefits, depending on the airline's policies.

I believe you also know what you're talking about, but I wouldn't say that the flight benefits are low on the list of priorities. Of course, my experience is anecdotal, I will concede that I may be incorrect.

by Anonymousreply 21March 31, 2020 12:05 AM

This is r21, I don't know what was wrong with me, I completely misread your comment. I will just say that I agree. My mistake.

by Anonymousreply 22March 31, 2020 12:07 AM

No worries R21. I didn't mean to infer that non-rev travel isn't important (it was really the only reason I stayed at my airline as long as I did), but considering no one can travel now, it going to be high on the list.

Furloughs are a way of life for airline employees sadly. Unless you are super-senior, it happens to a lot of people at some point in their careers.

It really comes down to if you are the breadwinner in your family (or if you are just single). Pilots and mechanics typically are. FA's, CSR's, and lower level back office people are (in my experience) 50/50. Of course if your spouse has ALSO lost their job, then pay becomes paramount, but I've found that most airline employees can roll with the punches ... up until a point.

by Anonymousreply 23March 31, 2020 10:46 PM
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