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Chick-Fil-A is America's favorite fast-food chain

When it comes to their favorite fast-food chain, consumers keep clucking about Chick-fil-A, a new survey finds.

The chicken-sandwich chain maintained its lead to emerge as the favorite chain by a comfortable margin over second-place Panera Bread, finds the American Customer Satisfaction Index's Restaurant Report 2018.

Texas Roadhouse outpolled Cracker Barrel and LongHorn Steakhouse, both in a second-place tie, among full-service restaurants. And Pizza Hut and Papa John's came up even among pizza chains.

This year, the survey is based on interviews with 22,500 customers who are asked about quality of products, services and satisfaction with more than 380 companies in 46 industries and 10 economic sectors, ACSI says.

Measured on a scale from zero to 100 points, with 100 being the best, both categories scored restaurants on food accuracy; waitstaff behavior; food quality; beverage quality; restaurant cleanliness and layout; food variety; beverage variety; and website satisfaction.

Chick-fil-A was ranked 87 for the third year in a row. After Panera Bread at 81 came Subway at 80 and Arby's at 79.

by Anonymousreply 74February 15, 2020 2:40 AM

'muikkka loves gay bashers

by Anonymousreply 1July 6, 2018 11:55 PM

Fuck you, OP, you shilling cuntfrau.

by Anonymousreply 2July 7, 2018 12:01 AM

Subway on any list other than smelling like ass is a joke.

by Anonymousreply 3July 7, 2018 12:03 AM

Ah, the quarterly CFA shill thread. Comfortable as an old pair of slippers.

by Anonymousreply 4July 7, 2018 12:04 AM

More like, comfortable as stepping in a puddle white trash frau menstrual blood.

by Anonymousreply 5July 7, 2018 12:09 AM

People seem to love it, but it has the same MSG-savoriness as all of the other fast food chicken.

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by Anonymousreply 6July 7, 2018 12:09 AM

Homophobes from top to bottom.

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by Anonymousreply 7July 7, 2018 12:13 AM

"Fruitcake."

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by Anonymousreply 8July 7, 2018 12:14 AM

I don’t know what MSG is, but it sure as hell must taste good.

by Anonymousreply 9July 7, 2018 12:17 AM

OP is a Trumpian fraucunt.

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by Anonymousreply 10July 7, 2018 12:18 AM

Apparently MSG isn’t that bad afterall.

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by Anonymousreply 11July 7, 2018 12:19 AM

Just think of how well they'd do without all the hate.

by Anonymousreply 12July 7, 2018 12:33 AM

I don't know about their food,but without a doubt, Chick-fil-a has the best customer service. The staff is always attentive , prompt and polite. They must have a helluva training program. They're kind of like the anti-McDonalds.

by Anonymousreply 13July 7, 2018 12:39 AM

I can't believe there chemical tasting chicken and absolutely inedible sauces are that popular. Ate there once on a free promo, never again.

by Anonymousreply 14July 7, 2018 1:03 AM

Who cares how nice they are? I'd rather eat my own shit.

by Anonymousreply 15July 7, 2018 1:08 AM

Lemme guess R13...the stores are also super clean! And I bet you've never witnessed a gay person being denied service!

by Anonymousreply 16July 7, 2018 1:35 AM

R13, you're s dumb frauphag asshole with no spine. Fuck off.

by Anonymousreply 17July 7, 2018 1:39 AM

R17, why so rude?

by Anonymousreply 18July 7, 2018 1:41 AM

Because you're a dumb apathetic cunt and a hypocrite. Go rub your bible in your pussy, frau.

by Anonymousreply 19July 7, 2018 1:44 AM

I still want to glitter bomb the nearest Chik-Fil-A.

by Anonymousreply 20July 7, 2018 1:58 AM

I like their grilled chicken sandwich.

by Anonymousreply 21July 7, 2018 3:18 AM

Practically any decent town has a mom and pop that is better than this crap.

by Anonymousreply 22July 7, 2018 3:28 AM

Never been, never will.

Having a favorite fast food chain is like having a favorite boil or tumor

by Anonymousreply 23July 7, 2018 3:28 AM

[QUOTE]Practically any decent town has a mom and pop that is better than this crap.

But do they have a drive thru?

by Anonymousreply 24July 7, 2018 1:53 PM

I wouldn't know,. I can get off my ass to walk. And I don't like my car smelling of grease.

by Anonymousreply 25July 7, 2018 2:53 PM

What the fuck are you even doing here, R13? What you espouse is so much ruder than anything anyone here could say to you, so fuck your "why so rude?" bullshit.

by Anonymousreply 26July 7, 2018 3:15 PM

Thank you, R6.

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by Anonymousreply 27July 7, 2018 3:16 PM

Look at it this way, McDonald's was once on top of the world too and look how far they've fallen. Something will replace CFA at some point

by Anonymousreply 28July 7, 2018 4:06 PM

Yes, and back in the day McDonald's served real food and not things like fries with 19 ingredients.

by Anonymousreply 29July 7, 2018 6:38 PM

Of all the places OP mentioned the only place where I would eat would be Panera: there are actually a few wholesome items on the menu ..

by Anonymousreply 30July 7, 2018 6:42 PM

OP, Guess El Pollo Loco isn't national so isn't on your list?

by Anonymousreply 31July 7, 2018 7:15 PM

I love fast food and always have. Ate there once. I do NOT get the appeal, at all. Never went back and have no plans to.

by Anonymousreply 32July 7, 2018 8:22 PM

You love fast food and you hate Chick-Fil-A? What do you like then?

by Anonymousreply 33July 7, 2018 9:28 PM

Perhaps fast food chains whose CEOs don't donate millions to virulently antigay thug organizations?

by Anonymousreply 34July 7, 2018 9:39 PM

In N Out, they pay a living wage , serve real food and the employees are nice.

by Anonymousreply 35July 8, 2018 12:27 AM

Is there a drive thru, R35?

by Anonymousreply 36July 8, 2018 1:55 AM

Yes, there is a drive-through at almost all of them.

by Anonymousreply 37July 8, 2018 5:43 PM

Their white meat is amazing!

by Anonymousreply 38July 8, 2018 5:48 PM

[quote]I can't believe there chemical tasting chicken

Oh, dear!

by Anonymousreply 39July 8, 2018 5:53 PM

This is why people love Chick-fil-a.

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by Anonymousreply 40September 2, 2018 2:57 AM

Their food is fkin good. And the same quality at everyone you go to. Too bad these dumb cunts aren't opened on Sundays.

by Anonymousreply 41September 2, 2018 3:01 AM

I've only ate there once and I have to admit it was good for fast food. I had their chicken tenders and waffle fries. Thought the chicken tasted way better than other chains like say KFC.

Won't eat there again though, because of the anti-gay funding.

by Anonymousreply 42September 2, 2018 3:06 AM

[quote] Is there a drive thru

Being so popular there are sometimes two, but the lines move very quickly. Anyone with a CFA franchise has their own gold mine. Darn tasty sandwich.

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by Anonymousreply 43September 2, 2018 3:17 AM

Sodium-laden crap.

by Anonymousreply 44September 2, 2018 3:19 AM

This is the DL sweetie, we aren't middle america

by Anonymousreply 45September 2, 2018 4:00 AM

It's crap. There are plenty of places serving much better chicken.

by Anonymousreply 46September 2, 2018 5:35 AM

[quote]In N Out, they pay a living wage , serve real food and the employees are nice.

Uh-oh.

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by Anonymousreply 47September 2, 2018 5:49 AM

One reason is the friendly service, but another is that Americans are tired of all the Political Correctness.

by Anonymousreply 48September 2, 2018 9:19 AM

I’m not poltical about a fast food meal. What the fuck? It’s good.

by Anonymousreply 49September 2, 2018 10:12 AM

Not going to waste an FF on r49 or r48. Or OP, for that matter.

Shitty chicken sandwiches are their own reward.

by Anonymousreply 50September 2, 2018 10:55 AM

I think their food is crap, homophobes or not unless you like a pound of salt in your food. They are highly over rated.

by Anonymousreply 51September 2, 2018 11:04 AM

Dedicated Chick-fil-A fans camp out through snow for free sandwiches

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by Anonymousreply 52November 29, 2018 1:45 PM

Was this survey sponsored by Fat Frau's and their whipped husbands whose wives can't cook.

Chic -A-Fils food is horribly bland,the overhype amongst evangelical's is hilarious

by Anonymousreply 53November 29, 2018 2:15 PM

Wow, R52, what a bunch of stupid Rethugs.

by Anonymousreply 54December 1, 2018 7:02 AM

Lining though Op doesn't change the facts he pasted. I see they've recently opened in Buffalo and Boston and are making great in-roads in San Francisco.

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by Anonymousreply 55December 1, 2018 8:10 AM

Yeah, they continue to rapidly grow

by Anonymousreply 56December 1, 2018 12:32 PM

I used to think the people bumping these old threads or starting new CFA shill threads were actually employed by CFA, until I stumbled on a thread on Twitter where there were a ton of people, Republicans I'm pretty sure, who were voluntarily shilling.

They kept saying the exact same things that our shills said: the places are clean, everybody eats there, it's the best fast food restaurant ever, all of it.

It is absolutely astounding how some Americans are so devoted to brands and companies and yet give zero fucks about actual human beings. We are a sick, sick country.

by Anonymousreply 57December 1, 2018 1:22 PM

They're popping up all over LA.

by Anonymousreply 58December 1, 2018 3:53 PM

USA TODAY Fast-food chain Chick-fil-A, headquartered in College Park, Georgia, has ranked as the best fast-food chain for customer satisfaction in the country for 2018-2019, according to American Customer Satisfaction Index (ACSI).

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ACSI, a company that provides data for customer evaluations in 46 industries, says it used data from interviews with 23,468 customers chosen at random and contacted via email between June 5, 2018 and May 27, 2019. It asked about categories pertaining to customer experience that include accuracy of food order, courtesy and helpfulness of staff, food quality (taste, temperature, freshness of ingredients) and restaurant layout and cleanliness.

Chick-fil-A ranked No. 1 for the fourth year in a row, according to ACSI, this year with a score of 86 out of 100. That’s one point lower than its score last year.

Panera Bread ranked No. 3 with a score of 81; Arby’s, Chipotle, Papa John’s and Pizza Hut all tied for No. 4 with a score of 80.

McDonald’s came in last on the list with a score of 69.

by Anonymousreply 59July 5, 2019 5:19 PM

Do you see how right-wingers just MAKE UP SHIT?

Slander, libel and fabrication is all they have.

by Anonymousreply 60July 5, 2019 5:29 PM

.@ChickfilA trounces @innoutburger as America's favorite fast-food in survey:

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by Anonymousreply 61August 2, 2019 1:09 AM

Market Force surveyed more than 7,500 consumers to create a snapshot of America's fast-food preferences with its 2019 Fast Food Market Research Report, released Friday. Chick-fil-A scored a 79 percent Composite Loyalty Index, while In-N-Out scored 73 percent.

The survey showed Chick-fil-A also bested competitors in the areas of customer service, curb appeal and speed of service.

Chick-fil-A is on track to generate more than $10.4 billion in sales, Fox Business reported. An impressive feat, considering the chain is closed on Sundays and has drawn criticism in recent years for CEO Dan Cathy's stance on LGBT rights.

In-N-Out lost the overall favorite title and fell to third -- placing behind chicken finger chain Raising Canes. However, it remained first place in the burger category. It also managed to best Chick-fil-A in value for money spent.

In other categories, customers named Jersey Mike's as their favorite sandwich chain, Chipotle the best Mexican chain, Blaze Pizza the top pizza chain and Krispy Kreme as the best in the coffee and bakery.

McDonald's and Burger King rounded out the list at the bottom, with 28 percent and 33 percent Composite Loyalty Index scores, respectively.

by Anonymousreply 62August 2, 2019 1:11 AM

When I see a Fuck-filet I am filled with rage.

by Anonymousreply 63August 2, 2019 1:16 AM

They just opened one in my Upper East Side neighborhood. Since it opened (a week ago?) I have never passed it when it didn’t have a line to the door.

Since I got a coupon for a free sandwich, I did try one - because I would never give them a penny. It SUCKED. A measly tiny piece of meat and two pickles on a bun. Fuck that.

I figure it’ll be like the Krispy Kreme that opened here. A flurry of customers to check out the novelty and then it faded away. It’s no Ranch 1, that’s for sure.

by Anonymousreply 64August 2, 2019 1:34 AM

Most popular restaurant in each state

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by Anonymousreply 65September 8, 2019 3:34 AM

Yay, an old thread about CFA, how exciting

by Anonymousreply 66September 8, 2019 3:47 AM

A few Kansas University faculty members are not fans of allowing Chick-fil-A to be served on campus because they believe the chain violates "safety and inclusion".

The faculty council, filled with "extreme frustration," wants America's favorite restaurant removed from campus for being a "bastion of bigotry" after KU administrators relocated a Chick-fil-A from a basement to "prime real estate" on campus to the Memorial Union. But worse yet, to the council, is the "Chick-fil-A Coin Toss" at the start of the Jayhawks' football home games.

𝑻𝒉𝒆 𝑺𝒆𝒙𝒖𝒂𝒍𝒊𝒕𝒚 & 𝑮𝒆𝒏𝒅𝒆𝒓 𝑫𝒊𝒗𝒆𝒓𝒔𝒊𝒕𝒚 𝑭𝒂𝒄𝒖𝒍𝒕𝒚 𝒂𝒏𝒅 𝑺𝒕𝒂𝒇𝒇 𝑪𝒐𝒖𝒏𝒄𝒊𝒍 wrote in a two-page letter, accusing university leaders of being "more concerned about money and corporate sponsorship than the physical, emotional, and mental well being of marginalized and LGBTQ people."

Katie Batza, an associate professor of women and gender studies, told the Kansas City Star that hundreds "will boycott or protest" but lamented that the request was "falling on deaf ears."

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by Anonymousreply 67September 8, 2019 3:50 AM

Everyone ought to add two Ss on all their signage overnight. Chick Fil-Ass has a nice ring to it. So sick of "Christian Chicken". Gay people, please stop giving them money.

by Anonymousreply 68September 8, 2019 3:55 AM

Never been to Xtian Chick-filay or associated with any of the hateful people who eat there.

by Anonymousreply 69September 9, 2019 6:10 AM

If only most of America did the same.

by Anonymousreply 70September 9, 2019 11:51 AM

Testimony

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by Anonymousreply 71February 14, 2020 6:08 PM

Why do you post this here, OP? You know Chick-Fil-A is a homophobic, rightwing outfit, so you know you'll get a lot of shit here on a gay site.

Put another way, why are you an asshole?

by Anonymousreply 72February 14, 2020 6:24 PM

And why are you responding to a two-year-old thread?

by Anonymousreply 73February 15, 2020 12:21 AM

Hehe

by Anonymousreply 74February 15, 2020 2:40 AM
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