I hesitated, but it's been bugging me all day. I have an assistant, assigned to me. I'm not supposed to think of her as my assistant because hierarchy is considered demeaning. She drafts correspondence and some technical pieces and picks up the phone. She's smooth but not bright and not well educated for her master's degree. Assistants are assigned by others on the team, so I had no choice. They usually cycle out after a year.
So Monday a document file appeared with the phrase "cattle clysmic." I started laughing, called her in and asked her to fix it, keeping it light and acting as if I assumed it was a typo, which I knew it wasn't. She got upset and said I was putting her down and that I was too focused on niceties rather than meaning, and it was a problem. She kept escalating. Yesterday I heard she went to HR asking to be moved. An assistant there told me he could hear her say I obviously had a bias (yes, she's a person of color - I'm biracial but look white and I don't discuss my or anyone else's racial heritage at work) and I needed to be "straightened out" - the exact term.
Today it was the cold shoulder. The document was not changed, and ended up with the phrase bolded. I told my boss (of course people at my level are not permitted the foolishness of pretending we don't have bosses). She said I just needed to fix her work and that she thought I was being unfair. People like her (quote) need to be encouraged and not told their mistakes, because it just causes trouble in the firm.
Is this insanity the rule now? Is this really the norm? You can't tell an illiterate person where a stupid mistake reveals a serious lapse in understanding? Christ.