Airlines required to refund passengers for canceled, delayed flights

Pete's one talent. Tossing other people's money into the air

What irks me about Delta is that I once paid for Comfort+ (which I now realize is a rip off) and at the last minute, our aircraft was switched and the new plane had less Comfort+ seating, so I got bumped to Basic Economy. They make it very difficult to be refunded for the difference, which was $100+ dollars.

If I have paid for a certain type of seat, and Delta cannot provide it, the refund should be automatic.

In the EU, refunds are automatic for Flight delay (3 hours or more); Flight cancellation (short notice); Missed connecting flight (through no fault of your own and/or arriving at final destination 3 hours or more late); and Flight rebooking (for full ticket refund; and for rebooking for another day =<14 days before departure).

If for some reason you don't get an automatic refund/airline penalty payment, there's a very simple process to request and payment is almost immediate.

I am Karen, and I am VICTORIOUS. Your manager WILL give me a refund that I am entitled to. Thank you.

Why shouldn't passengers be compensated, r4?

I haven’t read the full details of this, but is it possible that an airline can cancel a flight, refund the cash (thereby canceling the terms of service) and leave a passenger stranded?

I don’t see the airlines taking this lightly. I’m sure they have people working to figure out how to get around this.

Great. Now airlines will push themselves to put iffy aircrafts in the air and rush maintenance. Good work Pete,

[quote]Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered. For the first time, the rule defines “significant change.” Significant changes to a flight include departure or arrival times that are more than 3 hours domestically and 6 hours internationally

I wondered that too R6. In many situations, a person would rather wait it out than want a refund. If you are flying LAX-DFW-MSY, and your DFW-MSY is delayed, do you want a refund, your trip cancelled, and then you are on your own?

This also isn't that helpful when you consider how hotel reservations work. Even if you are in your hometown, and your plane is delayed 4 hours, great you can get a refund of your plane ticket, but kiss the cost of the first night of your hotel reservation goodbye. Maybe car reservation too.

This isn't that great.

I'm a bit confused about the seven days to refund part. Obviously Pete was never a broke college student from the lower classes. Getting a flight delayed by half a day means boy still gets to travel easily. But if this means it's all cancelled, he is now on his own, which means having to come up with the money for a new ticket to continue as planned even if eventually that first refund will post to his account.

Nevermind. It seems this only applies if the boy chooses not to rebook. I was just picturing poor people being stranded at airports when their connecting flights got significantly delayed. Thankfully it's not that dumb.

Thank you, Pete!

I never knew there were so many flight attendants on DL!

And when did you gentlemen decide you hated Pete? I always thought you loved him!

[quote] And when did you gentlemen decide you hated Pete? I always thought you loved him!

R12 Where have you been, harvesting granola for the last three years?😉

DL loathes gay men; especially accomplished, successful, happy ones.

Senior lesbian at R12, there are certain right wing listers here who loath Pete.

Posters not listers.

R7 is king of the idiots. You really think airlines will put a questionable plane into service and risk a blockbuster lawsuit to avoid paying refunds?