AMAZON Again Commits Blatant FRAUD

Hunny, around here, BBB doesn't stand for Better Business Bureau, more like BareBack Bitches. Go to iVillage.

Stop ORDERING from them. Share the EMAIL DEMANDING a packing SLIP.

You sound like a real treat to be around.

Did you demand to speak to Amazon's manager?

Who says "vegetable plant"?

Drive your tight ass to a shop to buy your Hummel figurines and Fig Newtons.

No negative experiences here and I’m definitely a power user.

Stories about employee treatment are troubling though…

Embrace your inner millennial and 'put them on blast' on social media.

Amazon is a very customer focused company, but some people are impossible to please.

Call your credit card and let them know what is happening and they will stop any charge from going through. Speak with the fraud dept. It's that simple. Now, Amazon my close your acct because of that but it's sounds like they are being cunts so fuck them!

Oh it's the cralpy contractors as drivers. Dude was less than a mile from my house. Rode on by. Have you tried getting a real Amazon person? Cancel Prime as we were speaking. My next delivery is coming a day early. Maybe. Go figure.

SEND THEM A TWEET IN ALL CAPS AND USE A LOT OF EXCLAMATION POINTS!!!!!!!!!!!!!

Stop flouncing out your door in nothing but a pink cha-cha heels and a lace apron, past your vegetable plant, to fling yourself at the smelly driver. He's touching his dick because he was hoping to take a piss behind your overgrown lilac trees.

I've always had good customer service because I am a Prime member and only order their Prime items because it's easier to return stuff. You probably bought through a 3rd party because Amazon would never ask for a packing slip, only the return slip that you can print from the website or on your phone. I've only complained twice about an item not sent to me and they sent me the same item that same week I found out later that I did receive the item but my brother had placed it in the garage instead. Ordering through a 3rd party not associated with Prime can be difficult if you want to return items but they are supposed to follow Amazon's guidelines. The only time people have problems is if someone makes repeated complaints that their items are lost.

Have it sent to an Amazon locker, you fat whore!

I condole you, OP.

Amazon has the worst customer service I have ever dealt with. If Amazon or their carrier lose a package …like mis delivered ..shows delivered..but you ain’t got it……forget about it. It is next to impossible to actually speak with a live breathing person…their customer service is totally automated. They ripped me off for about 30 bucks due to a mis directed package that was never found. And I was a Prime member..which I thought would give me a few more options …but it didn’t…..I refuse to do business with them. Everything was always so convenient and easy ordering …until there is a problem with a shipment..and neither the carrier or the sender want to take responsibility for the problem…..it sucks. Well…there you have it..I had to get that out…..feels good….I can get on with the rest of the day now…..I feel so much lighter…like a burden has been lifted off my shoulders. It’s almost therapeutic.

If you are a Prime member, did you order their stuff under Prime or from an outside third party? That makes all the difference. I get better customer service when I order their Prime stuff.

Everything is automated which I hate but I was able to get through to them and do a chat. It's rare to get a person by phone but I have in the past once I got through all the prompts.

Dumbfuck, I ordered Lrime Nd the guy...crappy contracted driver, drove on by. Is your last name Benzos?

NO ONE CARES.

I am a power user as well. Prime member since there was Prime. Never had a problem until about a year ago. Free returns? Sure, just don't return what they think is TOO much (whatever that means), or they will at first flag your ass, and then out of nowhere delete your ass. Apparently, I've been flagged. I used to get treated with kid gloves, now on any order I have to return because shoddy/broken merchandise, counterfeit merchandise or an incorrect product description (aka THEIR fault), I get treated like I'm trying to get away with something. And, no, not talking third party vendors.

^^^^Bitch you are getting over, we know it. That's why they flagged you.

Unique grammar…. punctuation ….sentence fragments …. comma splices….a COMMON thread …. people who have problems with Amazon…. Well….WHY?

Let me GUESS...your name is KAREN!!!???

Oh mother, really!

[quote] Sure, just don't return what they think is TOO much

I have returned quite a lot but have no problems. It depends on what you mean by too much. Like you return ALL THE TIME?

"...threw my package directly on top of my huge vegetable plant..."

And THAT'S why you're getting shitty customer service. No one takes morons seriously.

R18, put the bottle down and try again.

This is a reminder to return the item below. We’ve already processed your replacement order and are expecting to receive the original item. Please send the item back using the return label by Fri, Jul 9 to avoid the charges.

If you have already sent the item, you can disregard this message.

Print return label & instructions View return & refund status

Amazon Prime member. Have barely returned anything as it's not worth the hassle for me.

Donated items that were sized incorrectly to charity. Very high volume purchaser.

Sorry for the less than perfect sentence structure as I was very tired when I wrote it.

Amazon used to have excellent customer service reps. Now they hire those that barely speak fluent English. I received an email telling me to donate a recalled food product to someone else.

Thank you to all of those who responded.

I had a problem recently with a package marked as delivered before I actually received it. On the day I was scheduled to receive the package, the estimated arrival time was late in the evening. Eventually that evening, I received notification that the package had been delivered. No photo though like would normally be there with an Amazon driver. I looked and there was no package. I contacted Amazon online, and the automated message indicated I needed to wait a day after it is “Delivered” to see if it shows up. The next morning I received the package.

Apparently, the driver reached the end of his time the night before, and because he needed to show his remaining deliveries were done, just marked my package as delivered even though it wasn’t. The next day he actually delivered it. The worst part is that Amazon’s message to wait a day shows that are aware of the scam and just don’t care. I had to needlessly worry for nothing. I would much rather have just been notified that my package was delayed a day.

OP-Grease fires were invented for people like you.

You are not R25, OP. What other basic facts about this situation did you incorrectly understand or incorrectly stated?

R28 that email with return instructions sounds 100% fine

Returning things as directed is too much of a hassle for OP.

Amazon returns are wonderfully easy by just dropping it off at Kohl’s.

R32, Apologies to R25. I am R28. and OP WISH there was an editing function so I could have corrected the typo. Sorry if a very minor typo makes you think that I'm a liar.

I posted a copy of one of the two similarly written emails I was sent by Amazon for verification of my honest. Each email is about a different package Amazon falsely claimed they put "in a secure location." Again there was NO photo proof which has become SOP for delivery drivers.

R33, R34, How can I possibly return 2 items I never, ever received? Told that fact to Amazon countless times, escalating the call each time.

Again I asked for photo proof the items were delivered, same as is automatically posted on every previous order on my Amazon order page. Never happened.

NOTHING has ever been stolen at my condo.My front door is a 5 min walk to the outside street. In fact it doesn't even face the private walkway. Bottom line, obviously the 2 packages were "lost" and the driver lied about it.

Either way I should not receive 2 different emails telling me I owe Amazon $35 when I repeatedly told Amazon's manager I never got either one.

This isn't Next Door you dumb fuck. Take your crybaby bullshit over there.

I've never had a call from an Amazon manager, or Amazon, that I did not request as a result of a customer service chat or request. Their service is superior. I am a power user too as is my husband for years, never have heard of anything like this. You must be doing it wrong OP. We order quality items, read reviews, only order from Prime sellers with the shipping window that works for us. Use Kohls or UPS stores for returns now. Never had anything happen like this. Sure, I've had maybe one or two items that said were delivered, and never were. I offered our CCTV Camera footage, proving it. (No deliveries at the time they said or even in those hours). They didn't need to see it; we were refunded right away.

I get they may not be great to work for but they are great to shop with.

In all the years I've done business with Amazon I only had one negative experience and that was caused by the product manufacturer mislabeling every box the product I ordered were in. The order ended up being canceled by mutual consent (mine and Amazons) and they told me to just keep the wrong product I received (3 times in fact) and do whatever I wanted with it. I've never had any problem talking to a real person at Amazon, if it became absolutely necessary.

But then I have never once ordered anything from them that was not shipped by Amazon. I will not buy from 3rd party sellers who do their own shipping. Not enough consumer protection for my money.

Use an Amazon locker and take the broom out of your pussy.

NOT just a vegetable plant - a HUGE 'vegetable' plant no less.

I fell in love with r12.

R43 In the vernacular: Huge flowering plant, not Lilac tree

No, I’m sorry, r44, it’s not huge.

Oh, you were talking about the plant.

Um, forget I wrote that.

Ha! Did get my next delivery a day early after complaining and canceling Prime.

[quote] —I was not drunk.

*slyly smiles*

Mmmkay, hon.

glad you got your stuff. next time, order directly from the brand's website.

FUCK Amazon and jeff bezos. don't forget to sign the petition not wanting him to re-enter earth.

Agree with R39 and R40. Dropping them off at Kohl's is so convenient and no need to wrap it up and the hours to stores are more flexible. I Absolutely do not buy with 3rd party sellers, only with Prime because you may end up paying shipping and restocking fees but first you have to get the okay from the seller if they will accept returns. If you do buy from a 3rd party, make sure it says Free Returns.

[quote] Dropping them off at Kohl's is so convenient

You can also drop them off at UPS stores and other places. It really is convenient. And, as you said, you don’t have to repackage it or box it up or anything. Just go there with the item and hand it to them.

They dumped an entire bin of Amazon packages in my building, none of which belonged at this address. I spent hours on the phone and computer trying to get someone to pick up deliver to the right addresses. I was told, to keep the packages, they would just issue new ones to those affected. I told them no, not fair to those waiting for their goods. Finally spoke with a very nice woman in the state of Washington, she could see all the messages back and forth from the other reps. She was pissed when she saw that they had told me to keep the packages,. She arranged for the packages to be picked up and delivered that same day.

I suppose if you live in a large apartment building in the city, dropping off packages are much more difficult. Why not get an Amazon locker where they drop it off there instead of getting it lost.

After losing a package that got delivered to another grifting neighbor in my apartment complex (which of course they kept and wouldn't answer when I knocked on the door), I now have things delivered to a nearby Amazon locker. Amazon did refund the stolen package, but it's too much hassle going through all of that. The lockers are secure.

My god, won’t someone help the poor martyred OP?

Yes. Like 3 chat levels before you get a real person.

Driving to pick up a delivery, makes all that do it a fool.

And if you can't figure that out it is no surprise.

I think years ago, there was better customer service from Amazon. I remember I would receive packages and they were dented and damaged, and they would either refund me or give me credit. Now, I find it's a lot more difficult and more cumbersome. Before you'd actually get an email from a live person. Amazon is just too big now. I've had mostly good experiences with them, but since the pandemic, I've chosen to support local stores over Amazon. But I don't deny the convenience of Amazon and I do like looking for stuff like CD imports or books.

And I love that I now have learned a new term "power user".

"Power User" = "Power Bottom."

Honestly, just shop somewhere else. Delete your credit card numbers from your account. I may not even renew Prime because I just don't shop there as often as I used to. Too many products sold on Amazon are cheap Chinese crap.

If anyone wants proof of the 'Dumbing down of America', just check out the reviews on Amazon (or the OP's post).

One used to be required to leave at least a 200 character review. Since that was dropped, now we get reviews like "great", or more likely, "grate". Or, "I don't like it pleae give me a rfund".

And even worse, if you post a question about a product, you'll get idiots answering, "I'm sorry, I don't know." Uh, NO ONE'S OBLIGATING YOU TO ANSWER THE QUESTION.

Sheesh.

The cookbook reviews are my favorite.

"I would of give this book zero star if that was a option! Every receipt calls for engredients I don't know what they are and even if i would of known their aint no store near me that sell that kind of stuff! Maybe this book work for you u if you live wear theirs a Hole Food but i dont and i wouldn't want to! i am throughing this book straight in the TRASH!!"

R52 I live in a 70 unit apartment building. Online shopping was my savior during COVID. I never lost a package.

Devoted Amazon customer. Never had a problem with them. The stuff that gets lost, they immediately refund my money to my credit card. In all the years I've been ordering from them, they've never once sent the wrong item nor have items arrived broken. Email enquiries are answered within a few hours and by people whose first language is English and who take the time to actually read the email. The online chat customer reps are most efficient and helpful.

The ONLY negative comment about Amazon that I have is that now that Mr. Bezos is divorcing, every time I purchase something from Amazon, I feel like I'm paying off his alimony debt.

R62 same here. I hate Bezos but I can't deny his super company treats me right. I got Amazon Prime for free as a college student. Every year they'd ask me if I was still in school. I milked it until I was 28, when it stopped asking.

Thank god I’m finally rid of you!

The golden age of Amazon is over. Now that they have the market cornered, they'll treat regular customers like shit. What's especially alarming is what they allow third-party sellers to get away with, such as selling knock-offs as the real thing. And sometimes Amazon itself sends knock-offs.

The only way things change is if customers abandon them.

I checked my order history and I see that my first order from Amazon was October 15th, 1999. I bought a CD single of Mamma Mia by the A*Teens for $10.99.

I should have waited. The current price for the CD is $8.45.

No, you shouldn’t have bought it at all.

The A-Teens?

Holy Jeebus.

I have an Amazon shipment out for delivery today. Originally it was not supposed to be delivered until Monday. Maybe I'm an exception, but I'm still happy with the service I get from Amazon.

Much like a horny teenager, Amazon always comes early.

Well, they'd let a covid positive worker cough into packages so I am not surprised.

I shop at Amazon many times a month, and I've never had any problems. When there's a mistake with an order or delivery, I contact help through chat and they immediately fix it. The only service that isn't great, in my experience, is Prime Wardrobe.

I’m glad to hear that people who return too much stuff are penalized. I don’t like people like that. The few things I have returned have been clothes, which is something that Amazon would expect returns on.

3/5 of the delivery people are terrible.

OP, in the future take a picture of the damaged plants and contact customer service. They'll probably give you the item that ruined the plants for free.

I buy dictionary-def "literally" 95% of my purchases on Amazon, and of course there are snags occasionally. You learn to deal with it. Sometimes you come out ahead, as they're pretty good about making it up to you in the form of gift cards, etc.

OP, rather than not delivering it, would you have preferred they put it all the way up against your door so you can’t get out to retrieve it?

Huh? Bet you hadn't even [italic]thought[/italic] of that!

It's interesting.

In NYC, the deliveries seem fine and done properly for the most part.

However, I've been in LA and even simple deliveries are crap. They packages are just tossed wherever. They don't even bother to try,

[quote]And even worse, if you post a question about a product, you'll get idiots answering, "I'm sorry, I don't know." Uh, NO ONE'S OBLIGATING YOU TO ANSWER THE QUESTION.

What is even with that? I'm like you r59, I cannot wrap my head around the fact that people answered questions with "I don't know" so often. You see it on every set of questions under a product.

This has been discussed here before.

If you purchase something, Amazon may send you an email asking if you can “help this customer out with this question.” They make it appear as though it’s only sent to you. They give you the question and there are two links: Answer Question or I Don’t Know.

If you click I Don’t Know, your comment shows up that way. I found that out because I thought I was dismissing the email by clicking on that. I was wrong.

[quote] OP, rather than not delivering it, would you have preferred they put it all the way up against your door so you can’t get out to retrieve it?

OP stated “front door”, which implies there is more than one door.

If you need to speak with customer service, use the chat function instead of calling. Chat is faster and easier.

Bless your heart, r78.

This isn't important enough to start a new thread on so I'll just ask here: has anyone ever bought from a 3rd party seller on Amazon where the shipping was fulfilled by Amazon, only to later find out the 3rd party seller was shipping it instead? That's happened to me twice now and it's starting to get a little irritating.

Was your shit delivered r81? If so, who gives a fuck how it got there.

I had an experience with Amazon Fresh this morning. I order groceries from there occasionally. I placed an order last night for delivery between 7 and 9am this morning. I received an email at 6:30 stating that the order was out for delivery. I could see on the delivery map that the driver was randomly driving around the city without making any stops (the stop counter never changed) until 9am when the driver stopped moving and didn’t move for at least an hour. Clearly, the driver had gone insane, and for sure my frozen food items were not going to be okay.

I requested customer service to call me and my phone rang immediately. I was speaking to a representative within seconds. I explained the situation and the rep put me on hold to check on it. She returned and said that yes, there was a problem. She asked if I wanted a replacement order. I said yes and it is now scheduled for delivery between 1pm and 3pm. I’m happy that the problem was easy to resolve, but the order contained my breakfast for today, and so that’s delayed. Plus I wanted the delivery early so that there would be less of a chance that my neighbors would see me when I go outside to retrieve the order. Now I’ll have to do something with my hair and change clothes from the ones I slept in. It’s making me wish I had just ordered pickup from Kroger or Walmart. Still, kudos to Amazon for rectifying the problem so quickly.

[quote] my neighbors would see me when I go outside to retrieve the order. Now I’ll have to do something with my hair and change clothes from the ones I slept in.

Why?

No one cares what you look like when you step outside of your house to retrieve a delivery, provided, of course, you’re clothed.

No, it's missing r82.

[quote] No one cares what you look like when you step outside of your house to retrieve a delivery, provided, of course, you’re clothed.

I care how I present myself.

I can understand that under most circumstances, but I assure you your neighbors don’t care what you wear or what your hair looks like(!) to pick up a package or the newspaper, etc.

[quote]If you click I Don’t Know, your comment shows up that way.

I'd never seen this explanation before and had no idea, thanks for explaining it. It's been weird seeing all those "I don't know" answers but at least now I know why.

Maybe you should work harder and be more successful OP, and then you wouldn't have to live in a shithole apartment in New Jersey.

[quote] I can understand that under most circumstances, but I assure you your neighbors don’t care what you wear or what your hair looks like(!) to pick up a package or the newspaper, etc.

I’m not doing it for them. I’m doing it for me. Why do people assume that if someone wants to be presentable, the reason is concern for what other people think?

r90 you sound nuts.

Because you’re complaining that you have to pretty yourself up to walk out of your door and onto your walkway to go get a damn package before you can even eat breakfast.

Sounds like you are doing it for other people or you'd look forward to doing it.

MARY! Op

[quote]I care how I present myself.

You don't want people to see what you really look like or how you really behave.

Got it.

I'd like to take you out on a date r83. You sound fantastic!

[quote] You don't want people to see what you really look like or how you really behave. Got it.

Nope, you’re wrong again. You’re not doing very well at this.

It is very odd unless you are a celebrity.

Just put a hat and sunglasses on to cover up.

Go see a psychiatrist or buy a hat and sunglasses.

"Vegetable plant," OP? −0‰÷∛∞

R97, that’s what you do? You seem like a loon.

Advice is advice.

He is also shown to be a son of Eider Duck and Lulubelle Loon and Fethry Duck's brother, making him Donald's first cousin.

pussy whores!

R100, thank you for establishing it beyond a doubt.

No one else here recognized OP? The writing style gave it away.

I returned TONS of stuff and never had a problem. I do know they flag people who return too much, but not sure what that threshold is. If they ever kick you off Amazon, apparently just a letter asking for reinstatement is all it takes to get back in.

Many items actually say "free returns," (particularly clothes) so I guess those don't count in the total.

[quote] I returned TONS of stuff and never had a problem.

Why don’t you just make sure it’s what you want before you order and save everybody the trouble? People who return tons of stuff should be penalized.

A huge vegetable plant with branches?

[quote] After spending dozens of phone calls to Amazon

Are you rude or combative on all these calls? If you are polite to them they will be more likely to help you.

Amazon also has a chat feature for Prime customers, which I prefer to calling. You may only be reaching junior/first level support via phone.

The people I've chatted with are generally helpful and courteous.

R107 I think the obvious answer is OP is a cunt. I spend a lot of time and money on Amazon and never have trouble like what he describes

Had an alert on my Alexa that my Amazon package was delivered. When I went to the front door, nothing was there. Finally looked out on my front lawn and the delivery guy had tossed the package over the fence onto the front lawn (where it could have been ruined by sprinklers had I not seen it). That has never happened before as they usually make sure to leave it by the door. I went back inside and checked and the idiot had even taken a picture of it just laying in the middle of the lawn. No place to complain to Amazon about this, of course. Got another package a few days later and the delivery driver did the same thing. Not sure what is going on but it's ridiculous.

"Sub"contracted drivers

[quote] Amazon also has a chat feature for Prime customers, which I prefer to calling. You may only be reaching junior/first level support via phone.

And you would rather speak to a manager, Karen?

You get junior level on the chat first too, dumbass.

[quote] No place to complain to Amazon about this, of course.

On every delivery I get from Amazon, the app notifies you of the delivery and says, “How’d we do?” with thumbs up or thumbs down icons.

What do you mean you have no place to complain?

This is Davida Rochelle. She was complaining about this on Twitter

Who are these people working for them on here?

That's all it gives you. No place for an explanation.

What are the chances these A apologists are only posting on this thread? Hmmm?

Sounds like someone didn't get their Mandingo pulsating dildo and lube.

Shut the fuck up, Davida

They seem to get away with everything. So does everyone in Silicon Valley. There are no rules there. Anything goes.

I order all my dildos from Amazon. I have them delivered to an Amazon locker at Whole Foods though, to be discrete. I usually carry my dildos to the car before shopping, rather then carry my dildos through the store.

Oh, I give them a thumbs down but that's all you can do. You can't elaborate.

I told you that you can get those adult diapers in the grocery store and you shouldn't be embarrassed about it, Mother. And now I have to go.

OP thinks she looks good in a two piece

That Twitter account burns my eyes. You're a cunt and a deplorable, Davida

Yes you can, r120.

As soon as you hit thumbs down it says “what did we do wrong?” or words to that effect. Then it has choices, driver was rude, driver wasn’t wearing a mask, etc. etc.

[quote] to be discrete.

Oh, dear!

Get a PO Box, you stupid cunt

Use Amazon lockers for delivery.

Didn’t she claim UPS has refused to deliver her mail for like 20 years?

What's the backstory on this psycho? Apparently she's DL famous. And I can't decide if her twitter is more disturbing or hilarious

For R129

R129 She’s a mentally ill woman who claims George Clooney was secretly managing her career

LMAO

Well, that's a highly specific form of "fraud.". You could start a class action suit of one.

If I didn't know better, I'd think OP had received a package of [bold]DARK BROWN FECES[/bold]

Poo Shoes 101 for R129

I’ve never had any bad experiences with them. I would excuse it anyway because they’re busting their butt for THAT company.

OP is Duhvida. Poo Shoes.

Her Twitter is nothing but complaints about Amazon.