From "Michael Jackson Was My Lover book" :
The security guards at the ranch were accustomed to seeing the arrival of pickup trucks loaded with expensive toys for the young friends of the singer and they were frustrated by it. They were paid minimum wage. To make matters worse, they did not receive money to buy uniforms or security devices to defend themselves. According to Kassim Abdul, who was chief of security at the ranch until June 1994, "The uniform consisted of a blue shirt, and we also wore jeans or whatever, since they didn't even give us pants. Some had shirts that were so faded they were ashamed. We didn't carry firearms, not even handcuffs, much less a baton to defend ourselves. Michael would tell us that there was no money, and later we would see him spending thousands of dollars on toys for his friends."
The discontent of this ex-chief of security was shared by other security guards, like Ralph Chacon. "We had nothing to defend ourselves with. There were a lot of crazies and fans that wanted to get into the ranch by force, and they lost respect for us seeing us dressed so poorly. The uniforms had patches that were hanging off, but you didn't notice with all the holes in the shirt. At the beginning, it seemed funny, but when we saw the huge amount of money for the children we got angry. They weren't even sick or needy children, because if they were we would have understood. "
On one occasion, security guard Melanie Bagnall. one of the few female security guards at the ranch, was so embarrassed about the lack of security equipment that she apologized to a person that she had detained. "This female fan of Jackson's had crossed the gate of the ranch. When I detained her. I did not have handcuffs to hold her until the police arrived, so I had to tie her hands with a telephone cord. The woman looked at me. surprised, and asked. You're going to tie me up with that?' and I was red with embarrassment. What kind of professionalism and seriousness am I going to show if I have to tie her up with a telephone cord? Another guard jokingly asked me if perhaps Michael had a pair of handcuffs that he used in his sex acts that he could loan us. Everyone, including the detained woman, began to laugh.
According to the security guards, they were not the only ones who were miserable on account of Jackson. "The little girls who were sisters of the young men who visited Jackson never received as many gifts, or money, as the boys," Bagnall said. "When Michael went with the boys to buy toys, the girls were prohibited from going. The only reason that they were because the mothers brought them along with their brothers, who were the ones Michael was interested in.
When Michael's pickup truck left to go to the toy store, the girls cried uncontrollably while Michael said nothing. But their brothers, shouting out the window of the vehicle, promised to bring them something. It was painful to see these little girls all alone. I remember Brett Barnes' sister, who once said to an another inconsolable girl not to feel bad, since all the girls had been left on the ranch because Michael doesn't take any girls with him. The girl cried even more."