Serving up this steaming pile of
Celebrity Gossip
Gay Politics
Gay News
and Pointless Bitchery
Since 1995

Anyone Work at Time Warner Customer Service?

I now pay $140 for Triple Play. My Manhattan building can't get RCN and dishes are not allowed. What can I say to negotiate a cheaper rate?

by Anonymousreply 1402/17/2013

"Are you a top or a bottom?"

by Anonymousreply 102/16/2013

Please hold. Muchas Gracias

by Anonymousreply 202/16/2013

In 1989 I lived at 72nd and West End Ave.

Paid 18 bucks a month for cable with a gazillion channels.

Can't remember provider.

by Anonymousreply 302/16/2013

r3, then it was Sterling or TelePrompter.

by Anonymousreply 402/16/2013

Yes - call to disconnect and say you are going to Fios.

by Anonymousreply 502/16/2013

Watch all your cable shows on the streaming sites like all the young people are doing. Who fucking pays for cable anymore?

by Anonymousreply 602/16/2013

140 is a great deal, don't be so cheap.

by Anonymousreply 702/16/2013

$140 is fantastic. I'm paying $225/m to Comcast for their bundle package. I don't even use the damn landline phone either so it's so annoying.

by Anonymousreply 802/16/2013


Say you are switching to netflix and will be using clear for your internet making your total 59.99 a month and unless they want to meet or beat that rate you are cancelling.

by Anonymousreply 902/17/2013

Go there in person, not over the phone. Three months ago, I went to the Time Warner office on 96th & Broadway. I spoke to a customer retention representative. I asked what he could do to lower my bill. I said I see other advertised specials lower than what I pay. Within minutes he reduced my bill substantially. There was no contract/termination fees either. He offered me Showtime, which I didn't really want but I figured I'd cancel it later, it was still lower than what I was paying. Took less than five minutes, afterwards he said "thank you for staying with Time Warner Cable"

Triple play $89.95 TWO (2) DVR's (service) $5.00 Showtime $7.95

Total $102.94/month + taxes & fees

by Anonymousreply 1002/17/2013

Ask for retention dept. threaten to go another carrier. My bill dropped $63. You have to have a record of actually paying your bills.

by Anonymousreply 1102/17/2013

Seriously, who has cable anymore?

by Anonymousreply 1202/17/2013

Seriously, r12, most people outside your special little world.

by Anonymousreply 1302/17/2013

"Seriously, who has cable anymore"

Well, people who have cable Internet services many have no other choice for Internet service.

But to your point about cable TELEVISION service: I wonder what will happen to cable internet bills when everybody drops their cable television service to watch TV over cable Internet? Any guesses?

by Anonymousreply 1402/17/2013
Need more help? Click Here.

Follow theDL catch up on what you missed

recent threads by topic delivered to your email

follow popular threads on twitter

follow us on facebook

Become a contributor - post when you want with no ads!