Should I Be Offended
This past weekend, I went to purchase an expensive bottle of champagne for a Christmas gift (parents), and the staff was oddly unhelpful. I wanted a bottle of Dom Perignon, but all I could find were significantly cheaper options. When I asked if the establishment carried additional brands of champagne, I was directed to 3 different areas where I could try. One of those areas was "in the back," so when I asked to see them, I was told that that's just where the wine is stored. Yet, when I asked where the Dom Perignon was kept (I couldn't find it), I was told it was in the back (?!).
Anyway, the guy "helping" me finally got a bottle of the Dom Perignon, and since he had spent a good deal of time trying to steer me toward cheaper options, I asked him if it truly tastes any different from Bollinger or Perrier Jouet. The asshole emphatically insisted that Dom Perignon tasted much better, but it made me wonder why he was making the sale so difficult.
I'm black and somewhat inclined to assume that this establishment was skeptical that I could just waltz into their store (located in Georgetown, DC) and buy a $150 bottle of champagne. Still, the hoops I had to jump through were pretty embarrassing and I can't shake the feeling that I should have left without making a purchase. Am I overreacting by feeling offended?
|by Anonymous||reply 61||12/29/2012|
Pissy shopbottoms probably lose a lot of sales by acting like that. Even people who make a lot of money don't radiate "wealthy" all of the time.
In saying that, it probably wasn't you. The staff are probably just disinterested 24-7 and you got the standard treatment,
|by Anonymous||reply 2||12/26/2012|
[quote]This past weekend, I went to purchase an expensive bottle of champagne for a Christmas gift
|by Anonymous||reply 3||12/26/2012|
I had a bit of difficulty once at the Williams-Sonoma shop on 7th Ave. convincing the clerk that I was looking for a CO2 cartridge and not the nitrous oxide cartridges that he just "knew" I really wanted.
|by Anonymous||reply 5||12/26/2012|
After he gave you the bottle, you should have dead panned, "I'd like to put this on layaway."
|by Anonymous||reply 6||12/26/2012|
Is it possible they have a limited supply of Dom Perignom especially at this time of year and want to save it for their best customers? Maybe they expect to get a tip for that particular product.
|by Anonymous||reply 7||12/26/2012|
This wreaks of nouveau riche! And you asked a commoner for their opinion of the taste?? What WERE you thinking??
|by Anonymous||reply 8||12/26/2012|
[quote]Am I overreacting by feeling offended?
Yes. You clearly know nothing about Champagne if you think Dom Perignon is the best. The salesperson was *trying* to steer you to a better brand (Bollinger is certainly superior as a whole), but I'm guessing you left out the part where you absolutely insisted on Dom, so finally he gave in.
|by Anonymous||reply 10||12/26/2012|
Since when do salespeople try to sell you *cheaper* anything?
|by Anonymous||reply 11||12/26/2012|
They assumed you really wanted Cristal.
|by Anonymous||reply 12||12/26/2012|
Was this at Dixie Liquors right across from the Key Bridge?
|by Anonymous||reply 13||12/26/2012|
Why would you ask to "see" it? Are you going to make up your decision based on how pretty the bottle is?
He probably thought you were wasting his time.
|by Anonymous||reply 14||12/26/2012|
For the couple of weeks before the holiday, the wine store in my neighborhood has tons of extra help that I never see the whole rest of the year. They are not particularly helpful, and clearly do not know the stock very well. I suspect they are relatives of the owners, pressed into service for the big holiday rush.
I wonder if you encountered someone like that.
|by Anonymous||reply 15||12/26/2012|
Why would you spend $150 on something you will literally piss away in an hour?
|by Anonymous||reply 16||12/26/2012|
You should be embarrassed about using the term "establishment" to refer to a store and for paying for a very expensive bottle of wine when you don't know what distinguishes one champagne from the other.
You just paid for the label and the right to say "this bottle cost $150". I hope your parents have more knowledge of champagne, because a fine champagne isn't worth the extra cost if you are not already somewhat familiar with champagnes. You have nothing to compare it to and there are plenty less expensive choices that would have been lovely.
|by Anonymous||reply 17||12/26/2012|
The French laugh at Americans who pay premium prices for Dom Perignon, which is branded as some spectacular champagne when in reality it's very ordinary, and not expensive at all in France.
|by Anonymous||reply 18||12/26/2012|
What are some other good champagnes and California sparkling wines?
|by Anonymous||reply 19||12/26/2012|
"This wreaks of nouveau riche! "
The word you wanted was "reeks", which means "smells bad".
|by Anonymous||reply 20||12/26/2012|
[quote]it's very ordinary, and not expensive at all in France.
Ordinary? Perhaps. Not expensive? I doubt that.
|by Anonymous||reply 21||12/26/2012|
I like the "put this on layaway" response!
I'd be offended. Who acts like this?
|by Anonymous||reply 22||12/26/2012|
I like plain old Piper Sonoma.
|by Anonymous||reply 23||12/26/2012|
Did you then make it rain?
|by Anonymous||reply 24||12/26/2012|
Were they confused by the fact that you kept asking for a bottle of "Don Pear-egg-ron"?
|by Anonymous||reply 25||12/26/2012|
[quote] Did you then make it rain?
ROFL.... All I can imagine in my head is Marlo from RHOAtlanta making it rain in that South African nightclub!
|by Anonymous||reply 26||12/26/2012|
In the words of the very wise Edina Monsoon when faced with a condescending assistant at an art gallery "you only work in a shop"
|by Anonymous||reply 27||12/26/2012|
OP next time go to Trader Joes and get any Heidsick brand. Roderer is also very good. These are in the $20 to $40 range. Tattinger is good too. Save the money and buy some flowers or cakes instead.
|by Anonymous||reply 28||12/26/2012|
I wouldn't take it too hard, they were probably temporary work.
There really are better champagnes, but that's not the point.
Anyway - I love R26, but I was thinking of Kenya Moore. You should have twirled your chiffon and said "Gone with the Wind Fabulous! OKAY!" and walked out of the store.
Fuckin' loved that.
|by Anonymous||reply 29||12/26/2012|
You can get Dom at Costco for less. And it comes in the gift box.
|by Anonymous||reply 30||12/26/2012|
Are you Mariah Carey black, Tiger Woods Black, Obama black, The Rock black, Fresh Prince black or Matthew Rush black?
|by Anonymous||reply 31||12/27/2012|
I'll bet you could've spared yourself and just bought that on Amazon.
|by Anonymous||reply 33||12/27/2012|
[R34] More like a gentleman dealing with an obnoxious white bitch much like yourself.
|by Anonymous||reply 35||12/27/2012|
You think you're offended, my husband got me a pair of "active slacks" for Christmas.
I am planning on dumping him before New Years Eve.
|by Anonymous||reply 36||12/27/2012|
He was probably to lazy to go in the back and get it.
|by Anonymous||reply 39||12/27/2012|
[R32] Are you looking for a date?
|by Anonymous||reply 40||12/27/2012|
Dom varies by the year, as with all wines. I've had very mediocre to absolutely incredible....and the only difference; the year of harvest.
|by Anonymous||reply 41||12/27/2012|
Life's to short to be offended; just live!
|by Anonymous||reply 42||12/27/2012|
Not offended. Just perplexed why people are so stupid. By helping you to what you wanted from the onset they could have saved time, energy and by delaying to direct you to a very expensive purchase they almost lost it. What the fuck?
|by Anonymous||reply 44||12/27/2012|
How come nobody wants to date a guy who has moved into the "active slacks" stage of his life?
|by Anonymous||reply 45||12/27/2012|
Racist activity. But you were pronouncing the overrates "Perignon" to rhyme with "Ferrigno," which didn't help.
|by Anonymous||reply 46||12/27/2012|
If it FELT like you were being steered or given the runaround, there was probably some truth to it. It happens every day...and by people who have no reason to be racist, other than the fact that they CAN be.
It's people who'd rather show how superior they are than make money (like the Annapolis trolley folks).
If the store has a website, I'd send them a note describing your experience, and go elsewhere.
|by Anonymous||reply 47||12/27/2012|
op as a white guy I can tell you that bad service exists for all of us.
I don't know shit about champagne, but if I asked for a certain bottle, i would expect to have it shown to me. If someone had a better idea or better information, I would expect that to be related in a polite way as a function of customer service.
I completely understand why you might assume any slight might be an issue of race because in all honesty it could be an aspect of the treatment you got.
Since you asked, I don't think you are reacting in a weird way at all. You received bad substandard service when you were trying to spend a significant amount of cash on a luxury item. That should never have happened.
But as a white male I get similarly bad service from time to time, and I have felt how you felt. I always say something about it, and that usually gets a better result.
Just so you know white people also treat other white people like shit. It might be more about financial class than race or it could be both.
I think you could drive yourself crazy wondering about the motivation. What you probably should have done was say something to the manager and then depending on the response either go somewhere else or just leave.
In the future the best policy is to politely and effectively refuse to tolerate bad service. WHATEVER the reason, whether they are racists or just shitty employees their job is to SERVE the customer and if you aren't getting that service, complain or go somewhere else.
|by Anonymous||reply 48||12/27/2012|
R48 - very well said. Bad service does happen to everyone.
And conversely - rude customers come in all shades of the rainbow and all ages.
|by Anonymous||reply 49||12/27/2012|
Don't try to put on you're rich by buying Dom Perignon or Piper Heidsieck. That shows how shallow and pretentious you are trying to impress people by buying them over-priced stuff that is not in your financial income level (or likely theirs).
Just buy them a bottle of Korbel. It tastes EXACTLY like Dom Perignon for like $100 less a bottle than what you paid for that Perignon.
Do you realize with the money you blew on that bottle of Perignon you could have fed a couple of homeless families???
Think about that the next time you throw away money!
|by Anonymous||reply 51||12/27/2012|
[quote]It tastes EXACTLY like Dom Perignon
|by Anonymous||reply 52||12/27/2012|
7 Up tastes EXACTLY like Dom Perignon
|by Anonymous||reply 53||12/27/2012|
Just shows what I know. I would have gone for a bottle of Bollinger. Too much Ab Fab I suppose.
|by Anonymous||reply 54||12/27/2012|
OP....seems like a stuck-up staff, I would have gone somewhere else.
|by Anonymous||reply 55||12/27/2012|
Next time buy Dom Ruinart. It's much better and 1/3 the price.
|by Anonymous||reply 56||12/27/2012|
OP, you sound like a pretentious twat. Next time ask for a Dom De Louise
|by Anonymous||reply 57||12/27/2012|
Every time I am mistreated by a retail clerk, I assume it is because I am an overweight, unkempt woman.
|by Anonymous||reply 58||12/27/2012|
This is why we need to arm black people!
|by Anonymous||reply 59||12/27/2012|
Maybe this scenario is similar to Red Dragon cheese? Only a few scant bottles of Dom left and there had to be enough for the serious regulars and those who are serious enough?
Sorry. I haven't searched the thread to see if this already came up. I'm a tired and tipsy, but that's my contribution FWIW.
|by Anonymous||reply 60||12/29/2012|
[italic]Ignoring the usual racist trolls posting their yawn-inducing "yucks" (I guess the NRA isn't fussy who it employs to do their online bidding).[/italic]
Regarding your choice of champagne, OP, Dom Perignon is a very fine choice and you were right to persevere despite the unhelpful salesbottom. Dom and Krug are able to charge a premium for their products because they have a well-deserved reputation for producing wines of the highest quality.
It's true that you can get other very fine champagnes and methode champenoise sparkling wines for a lot less money but you will never be disappointed by a bottle of Dom.
|by Anonymous||reply 61||12/29/2012|