R30/OP, you really should go ahead and contact the top of the food chain. I've given you all the info you need for that in my two previous posts.
Assuming you're not a troll or Republican disinformation shiller, you should realize your Republican (and some idiotic Democratic) representatives and their surrogates will badmouth the USPS at every opportunity, even when a constituent only wants a problem resolution.
Why? Because they WANT you to hate the USPS, so they can continue their dangerous war against that "inefficient," "outdated" public institution, an organization enshrined and given its public service mandate in both our Articles of Federation and US Constitution.
USPS's Constitutional mandate and subsequent legislation already require the Post Office to continuously review and update its practices and procedures to provide as much efficiency as possible. Have they always handled this successfully? No way. But the tired canard about the "bloated" Post Office completely staffed with deadweight employees is nonsense, as is the assumption that privatization always begets higher quality, more cost-effective services. I know. I've worked for Fortune 100 companies whose wastes, inefficiencies, fraud, destructive business practices, and rampant sexism and nepotism would make you LONG for public sector control.
Conservatives' and Big Business' goal is to kill public mail service, and poisoning public support for it helps their jihad. They want to hand all mail service to private, for-profit entities like UPS and FEDEX. So they perform the death by a thousand cuts to the USPS, forcing them to continually raise rates, cut personnel, services, and physical plants. Just as they have done with all government agencies, at all levels--county/parish, state, and federal.
Budget cutbacks lead to fewer post offices, which leads to fewer employees, which leads to longer lines and wait times; then more opportunity for error by overworked, understaffed employees; and more frustration and displaced anger from the public who blame "lazy" public workers rather than the real culprit, their anti-government "representatives."
But the most egregious, diabolical part of the Conservative jihad on USPS is, [ab]using the 1792 Postal act that the USPS always be self-sufficient, Congress issued the mind-boggling 2006 order that USPS fully fund [italic]100% of all past, present, and future employee pensions[/italic] for the next [bold]75 YEARS![/bold] Oh, and they only get 10 years to make it happen.
All this, in top of standard operating costs and advertising costs they're forced into because they have to compete with private sector carriers that provide fewer services and conveniences. And people wonder why the Post Office is hemmorhaging $$$$? It's a sham, scam, and shakedown, pure and simple. Name ONE private employer that handles pensions/retirement funds that way? They'd be bankrupt and out of business within five years at best.
Again please don't fall for the scam. As I have always said, the [bold]first day after[/bold] the USPS is finally killed and buried, every for-profit carrier/delivery service will double or triple their rates. And most already don't deliver on Saturdays; how long will it be before they go to a five-, then four-, then three-day-only service? And still charge exorbitant rates, while outsourcing customer service to Bangalore? What will the anti-Post Office brayers do then?
Oh, and I wonder what Congress will do about its priceless franking privilege in a post-Post Office world? Will they have to bid that out to the private carriers, secretly bartering access for continuing "free" mail service?
Or will they do the honorable thing, and cede franking privilege altogether, and risk the unlevel playing field of free constituent/voter access they now have over potential competitors for their seats?
Yeah, right. Sure, they will.
I know, get a blog. But some things are too important to condense into a pithy, bitchy-clever paragraph.