This is from a prominent conservative blog.
Apparently the Romney campaign decided to computerize Election Day "strike lists" across the country. (Basically, people who have voted are "struck" from voters' lists by hand, and the lists are frequently updated and taken by to party HQ, where they're then used to GOTV hour by hour).
Anyway, Team Romney rolled out this new computerized version of a simple process. It involved a 60-page instruction manual that didn't get emailed out until Monday night (as a PDF), and those who were supposed to be using it couldn't get their calls returned. On the day of voting, the ORCA mobile app (which was actually a mobile-enhanced website) couldn't be reached by many smartphones.
[quote]So, the end result was that 30,000+ of the most active and fired-up volunteers were wandering around confused and frustrated when they could have been doing anything else to help. Like driving people to the polls, phone-banking, walking door-to-door, etc. We lost by fairly small margins in Florida, Virginia, Ohio and Colorado. If this had worked could it have closed the gap? I sure hope not for my sanity's sake.
I hadn't heard of Project ORCA, but there are hundreds of comments at the link by furious Republicans who had the same experience as the poster and are blaming the Romney team for fucking up Election Day with shitty software.
It's great reading if you like tear-stained Freeper popcorn!