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eBay screws sellers. Again.

Any top rated sellers here? Just got an email from eBay...we'll now have to accept 14-day returns AND process all orders within a day or else we lose our 20% commission discount. You know...because eBay buyers don't already have enough ways to fuck sellers, now they get an extra 14 days in which to do it! But eBay is allowing us to upload pics for free now so we're supposed to be overjoyed!!!

by Anonymousreply 10702/26/2015

I've gone through a lot of shit selling on that site the last few months. It took 4 months for me to finally get my money as soon as people paid and not having to wait 2 weeks and ship everything out first. Then after 3 weeks they say my seller rating is low and have restricted me again.

Meanwhile my feedback is 100% No complaints, zero returns.

I finally said fuck it and gave up.

by Anonymousreply 102/28/2012

We're sure come a looooooong ways since the early days of eBay. You know, when they weren't tyrants trying to control absolutely EVERY aspect of a transaction? If they're such control freaks they should just sell all the shit themselves.

by Anonymousreply 202/28/2012

I used to sell on eBay, haven't since they started the shitty feedback star rating sliding charge thing. They are so greedy and out of touch, I think the only sellers left are mass distributors of fake antiques, cheap electronics and a few small time hangers on from the good old days.

Like most anything anymore, once they made it to the big time, the people that made the company popular and a good thing get screwed.

It's full of scammers and liars.

by Anonymousreply 302/28/2012

I have 100% positive feedback, but don't sell enough to be a power seller. I sell mostly CDs, so naturally I don't accept returns. (In Apu voice: I'm not a lending library!) I guess this means I'll never qualify for the 20% discount.

Expecting a power seller with a one-man operation to process all orders in 24 hours is a bit much. I think their motivation, however, is the megasellers who often take days to ship. That extra 20% from them will really add up.

At this point eBay is still better than a garage sale, but only marginally so.

by Anonymousreply 402/28/2012

ebay sucks. the fucking shipping costs more than the items - it's a rip off, and known to be the number one fence of stolen goods in the world. fuck them.

by Anonymousreply 502/28/2012

I've just started buying on eBay because I now have a dog and can get stuff like poop bags and pee pads in larger quality and for less. I use to avoid eBay like the plague . I always knew it was a shitty site but now I'm sucked in.

by Anonymousreply 602/28/2012

It's great for a buyer. Pure hell for a seller.

by Anonymousreply 702/28/2012

[quote]Any top rated sellers here? Just got an email from eBay...we'll now have to accept 14-day returns AND process all orders within a day or else we lose our 20% commission discount. You know...because eBay buyers don't already have enough ways to fuck sellers, now they get an extra 14 days in which to do it! But eBay is allowing us to upload pics for free now so we're supposed to be overjoyed!!!

Is this for ALL sellers or just top-rated ones? Because I sell the occasional thing on eBay, but not very often and if I have to go through all that shit then forget it.

Speaking of eBay, I used to buy on there all the time in the 2000's, but the last two or three years I've barely bought anything on there because most of the stuff I can get on Amazon brand new for the same price or cheaper AND get free shipping. It rare that I find a better deal on eBay these days.

by Anonymousreply 802/28/2012

I sell stuff on Craig's List now. It works for me because I'm in a huge metropolitan area and can meet buyers in person to exchange goods and cash. Only if I don't sell there would I go to eBay.

by Anonymousreply 902/28/2012

[quote]I used to sell on eBay, haven't since they started the shitty feedback star rating sliding charge thing.

What's this feedback star rating sliding charge you speak of? I haven't sold anything on there in over a year, so I'm out of the loop.

by Anonymousreply 1002/28/2012

OP, didn't you post something similar just a couple of months back?

Jesus, why are you still using them if they irritate you so? I haven't used fucking ebay since around 2005. Why anyone would still have a monetary relationship with them is beyond me.

Let it go OP. Just punch and delete.

by Anonymousreply 1102/28/2012

R8 It's just for top rated sellers who currently receive 20% off their monthly eBay fees. For me personally this amounts to about $500/year in savings. I refuse to offer a 14-day return policy though knowing what could potentially come of it so I guess I'll be losing $500/year! Perhaps I'll just jack my prices up to make up for it. I have no problem shipping things out the next day, but for eBay to strong-arm me into accepting returns when they ALREADY give buyers all the power to begin with is absolute bullshit. Even if you put in your ad "NO RETURNS" eBay still forces you to take them if a buyer files a case...and of course we all know what happens with Paypal disputes. So what gives? Why even pretend to give us an option??

by Anonymousreply 1202/28/2012

[quote] I refuse to offer a 14-day return policy though knowing what could potentially come of it so I guess I'll be losing $500/year!

What are you selling?

by Anonymousreply 1302/28/2012

R11 I don't believe I posted a few months ago? I could be wrong, but I know I'm not the only person pissed at eBay! And I really find it insulting the way they alway spin these things by first telling us how they're doing us a huge favor (giving us free pics!!!! WOO HOO!!!!!) and then hit us with the REAL changes (the ones that benefit THEM).

by Anonymousreply 1402/28/2012

The early days of eBay (1999-2002 for me) were really fun for buyers. It was buyer-friendly without going draconian on the poor sellers. Sellers were actual people and not drop-shippers, online retailers, or saturated with cheap Chinese knock-offs. It was less bureaucratic. The prices were fair.

I found collectible items I wouldn't otherwise find. Now, most of what is on ebay can easily be bought elsewhere and much cheaper.

What I liked most back then was that it felt like the sellers were collectors who were just unloading things they didn't want anymore; or small-time sellers who weren't expecting to make a living off of what they were doing.

Now, people are expecting to make a living off of it and ebay knows this. They know they can push sellers and there would nothing they can do about it because they still have to make a living.

by Anonymousreply 1502/28/2012

r11, has it ever occurred to you that maybe OP makes his living (or supplements his income) selling on eBay? If that is the case, how can he just "punch and delete?"

by Anonymousreply 1602/28/2012

I've had a couple awful experiences selling on eBay the past couple years, to the point that I've taken a break while some retaliatory feedback clears the rating system. I believe eBay wants to clear out the smallest of sellers completely by making it miserable for us. Why? Dunno.

I'll probably avoid them completely from now on.

by Anonymousreply 1702/28/2012

eBay to me is like AOL. They once dominated their markets, but people have moved on to better models.

by Anonymousreply 1802/28/2012

{quote]but people have moved on to better models.

What are some alternatives?

by Anonymousreply 1902/28/2012

R13 I sell a number of things, but mainly nutritional supplements. You can probably imagine how a 14-day return policy could backfire on me, especially given the nature of some eBay buyers. I sell a few other items as well that could be potentially used for a short period of time and then returned in a condition that would not be resalable. I'm just not doing it!

by Anonymousreply 2002/28/2012

But in practice, how many buyers actually request a refund?

by Anonymousreply 2102/28/2012

R20 What's your ebay ID if you're willing to share? I buy nutritional supplements all the time. I'd gladly give a datalounger the business.

by Anonymousreply 2202/28/2012

What are some ebay alternatives besides Amazon marketplace or Craig's List? I'm short on cash, needing to move this year and want to sell some items w/o having a garage sale where no one wants to spend more than $1-$19 on stuff. I'm talking recent hardcover books, clothes w/ tags on, etc., mid-century housewares. I sold one big-ticket item on ebay last February. eBay fees and the Paypal fees were so nickel and diming (Paypal held onto payment money for a month) that I don't want to go that route again.

by Anonymousreply 2306/25/2012

Can someone explain the fees? I'm thinking of selling a $7,000 - 8,000 ring.


by Anonymousreply 2406/25/2012

Most cities now have multiple Facebook groups to sell in your local area. I love them. Better than eBay or Craigslist. I have sold several things for twice what I thought I could get for them. Search buy/sell/trade and your cities name.

by Anonymousreply 2506/25/2012

I'm a power seller, but I can't possibly offer a one day shipping option. One of the things I sell is original art that I don't varnish and frame until it's sold. That takes two full days to dry. So how am I supposed to ship in one? I used to have fun selling and buying, but now it's drudgery. Most of what's available is just fake shit, and they make it very difficult to sell.

by Anonymousreply 2606/25/2012

The next time I receive broken merchandise, poorly packed, and can't reach the seller, or are told it's my problem, or receive crap that is not in the promised condition, or receive something 10 days late, I'll think of you all and weep.

by Anonymousreply 2706/25/2012

How dare eBay expect you to function like an actual store in the real world that accepts returns.

[quote]I sell mostly CDs, so naturally I don't accept returns

So if you sell bad warped CDs, the buyer is out of luck? Yeah it's easy to see why sellers had to be forced to do what is right.

Sellers on eBay scammed so many buyers it drove them away. You sellers have no one to blame but yourself.

by Anonymousreply 2806/25/2012

[quote]I'm talking recent hardcover books, clothes w/ tags on, etc., mid-century housewares

I'd list the books on Amazon. For the clothes, and maybe the housewares, I'd look for a good consignment store. If you don't find one that prices items appropriately, consider Craigslist.

by Anonymousreply 2906/25/2012

Ebay moved to bigger things but yet prevents other online auction ventures to take over the market that made ebay what it is now.

by Anonymousreply 3006/25/2012

I collect Movie Soundtracks and Broadway cast albums. I used to eBay them but at Amazon I can get a used CD (going to digitize them anyway) for one penny plus $2.99 shipping immediately where the same CD on eBay will be $8 or $9 plus shipping and I have to wait for the auction to end.

by Anonymousreply 3106/26/2012

You use eBay. Oh how could you? What if an item you bought had the bed bugs? Or the AIDS? Or what if someone had an unwashed arm pit and put a shirt on.

Oh gross

by Anonymousreply 3206/26/2012

Do something like this:

by Anonymousreply 3306/26/2012

I have 100% Feedback rating. I haven't sold anything in a month. I get this in my inbox this morning.

"We're writing to let you know that your performance record as a seller was below the minimum performance standard required of all eBay sellers. As a result, your search placement will be lowered and selling limits will be placed on your account until your ratings improve. Also, funds from your sales may show as pending in your PayPal account and be unavailable for a period of time to allow for successful fulfillment."

by Anonymousreply 3408/29/2012

you are not now on 14 days return policu - you got brand new 45 "return for free" buyer protection - so if i need a tools to fix my boat - i will say it was incorrect to seller description ... and free rental on ebai begins...

by Anonymousreply 3501/25/2013

Yea ebay is not what it used to be.

by Anonymousreply 3601/25/2013

eBay just isn't what it used to be, for both buyers and sellers. I only buy off eBay maybe 3 times a year now and I haven't sold anything in a few years because of the listing fees and the large chunk they take if you make a sale.

by Anonymousreply 3701/25/2013

R34, I think that's because of the star system. Unless you get five stars in all five categories, it counts against you. As a buyer, I hate the star system. If I've written a seller an excellent notice, why do I have to star-rate them, too?

by Anonymousreply 3801/25/2013

What R15 said.

by Anonymousreply 3901/25/2013

I've just gone several rounds with eBay over buyers returning items that I know they've used and received the value. I even had one suggest I could just cancel the transaction after I got the item back so that I didn't have to pay the final value fee. Meanwhile, PayPal refunded another customer entirely because he said the item did not match the description. No questions asked, just gave him the money back. I'm out the cost of the item plus shipping.

But, when I got into online commerce, I made several mistakes that cost me far more, so I guess it's live and learn. The customer is not always right, and you don't have to do business with him again. Just keep in mind that it says more about you than the buyer if you rack up a list very long.

by Anonymousreply 4001/25/2013

I'm new to ebay I sold 3 times so far. On the the sale of the forth is when I completly got fucked over! Ill take this as short. 2 weeks ago I sold a DKNY Coat. The coat cost me nearly $400.00 dls. I sold sold it for $120.00 as I live in phx az now and don't need a coat like that. The same day the buys pays I mail it out. 2 days later she gets the coat leaves me good feed back says she loves the coat its warm etc. 3 day after that she wants her money back cause she says the jack zipper was broken! I haven't seen a red cent of that money as ebay is withholding the funds and that bitch has my coat! She is asking for half of her money back which is $60.00 and only wants to pay me 60.00 for $400.00 coat! I refused to offer. And am now dealing with ebays bullshit. I'm so mad and fustrated. Once this matter is resolved I'm removing my other items and going to etsy or somewhere else!

by Anonymousreply 4112/18/2013

The customer's pretty much always right on Amazon too. A customer game me 1 star review once and accused me of mailing the item very late. I had a tracking number that proved otherwise, but it didn't matter because the customer can say whatever they want.

by Anonymousreply 4212/18/2013

I stopped buying on eBay because there were so many fraudulent sellers. Too bad legitimate sellers are getting screwed in their belated efforts to fix things.

by Anonymousreply 4312/18/2013

Where do you suggest to sell collectibles? I haven't sold anything yet because Ebay seems daunting to figure out and now reading all of this negativity. Is Etsy the place? I just want to get rid of stuff and make a few bucks but without all the hassle. Any suggestions?

by Anonymousreply 4412/18/2013

I sold once on eBay. Only once, and it was not only my first, but my last time ever.

I sold designer shoes, that new, cost $850. I sold them at half retail. The buyer claimed, after I got the money, that the shoes were not as described. Ok, send them back, you get the money back. The shoes come back fucked up, and I mean FUCKED UP. I filed, he won. Paypal gave him his money back, but I didn't give it back to paypal. FUCK THEM! I can't even resell the damn things now. Bastards.

by Anonymousreply 4512/18/2013

I quit selling on eBay (I only did it from time to time anyway) because of how much they take after a sale.

Not even worth it IMO.

by Anonymousreply 4612/18/2013

I bought four of the item from a seller who had a case of them. Only the case was clearly marked wrong as to color. So I had to send them back, because only the color I want -- and was sold -- would work.

And I had to pay the shipping to send the item back before eBay/PayPal would process my claim. I'm out $$$ because someone else fucked up.

And I had another seller "lose" the item I bought. It took a week of e-mails back and forth and holding her hand through the process to get my refund.

Unfortunately for me, the items I'm looking for (Juniper Fiestaware) are available only on eBay and Replacements. And Replacements absolutely lies about the condition of their merchandise. Over the years, I've had to return at least half of everything I've bought from Replacements.

I tried to list something to sell on eBay last Sunday. After working on it with one of their techs, I still couldn't make it list the exact shipping, with costs, I wished to offer. So I've listed it on Amazon, but I doubt anyone will notice it, as it's something they don't carry (Le Creuset in Indigo).

But no more eBay if it isn't utterly, abjectly necessary.

by Anonymousreply 4712/18/2013

Sellers get tagged in fees at the end, each time eBay gives Buyers a refund. (just like insurance companies do with claims) BOTH eBay AND payPal immediately gives buyer money-back NO MATTER what. my buyer did not like the "look" of the "seal" on the bottles. (it was clear. and did not have words 'do not use if open'.) as seller, we explained the difference. a "completely" factory-sealed bottle, with clear seal. eBay gave their money back WITHOUT RETURNING THE ITEMS TO SELLER!!!! ebay claims that "eBay pays for buy, loses the money, it is not on seller rating. it satisfies buyer to buy again." FURIOUS!! i began screaming at these idiots. "THIS" is the f*&^kin reason buyers screw sellers and file claim for ANYTHING!! TO KEEP THE ITEM AND THEIR MONEY! meanwhile sellers are stressed over money being frozen, emailing buyers, negative feedback from disgruntle buyers, trying to satisfy, preparing for returns... all the crummy rules eBay/payPal set but break themselves. why have rules when buyers can always break them.. buyers NEVER are set by these rules.

by Anonymousreply 4803/22/2014

We've had this discussion so many times before, but nevertheless, here's the eBay rules to follow: only sell if you're willing to hand the item to someone of the street for free, plus give them a few extra dollars in cash, and walk away. Never, ever sell anything of value. Ever. You will get screwed. Do not sell your old cell phones. You will get screwed. If a buyer complains, just refund their money, or you will get screwed. Do not even bother asking a buyer to return an item, regardless of the problem. You will get screwed. There's no point in arguing with a buyer because eBay will always -- and I mean every single time, regardless of the facts -- side with the buyer, and you, the seller, will get screwed.

That said, have fun, and lube up because you will get screwed.

by Anonymousreply 4903/22/2014

I used buy quite a bit and sell the occasional item on eBay. Selling became so annoying that I now don't do anything on it.

by Anonymousreply 5003/22/2014

I've only sold a handful of items on Ebay but I've been very successful so far. I guess I'm willing to take the risk because if these items were just sitting in my house I'd be making no money off of them AND they'd be wasting space.

by Anonymousreply 5103/22/2014

I've been very lucky selling on ebay since 2006. Never had an issue with a buyer, but I have had issues with a few sellers. I've stopped selling on ebay simply because after ebay fees, shipping fees, and PayPal fees, I only get $.86 cents on the dollar.

by Anonymousreply 5203/22/2014

R48, are you having a stroke? If that's how you communicate, no wonder you have trouble on eBay.

by Anonymousreply 5303/22/2014

I'm going through old gay porn magazines and am about to throw it away .... I think just tossing it is easier than trying to sell on Ebay. I've done it in the past, but the time involved in creating the postings and then doing the mailings doesn't ever seem to be worth it.

There are already 20K auctions on ebay for gay porn magazines ... low value items like this just aren't worth the time.

It's funny though to go through sold auctions and see the different pricing for the same magazine. One seller might get $ 10 for a magazine that someone else sold for 99 cents.

Like the Amazon marketplace, I don't really understand the folks who sell stuff for a penny ...I know shipping might not be the full $ 3.99 (more like 2.50 bucks not including wrapping costs ...and not insuring the item mail is NOT cheap)

by Anonymousreply 5406/21/2014

This and many other reasons is why I will only buy and never sell on eBay.

by Anonymousreply 5506/21/2014

I sold one item. Mailed it standard as listed and the buyer claimed he never received it and opened a dispute. I had to refund which was funny because I hadn't actually received the funds. It takes 30 days to get paid as a new seller.

I ended up losing the item I was selling and paying the 'buyer' 120 bucks. Never again!

by Anonymousreply 5606/21/2014

Completely agreed, R15. I started in 1998 as a buyer. There were more unique items from smaller sellers. The experience was better.

by Anonymousreply 5706/21/2014

Ebay are fucking scum. You should have herd my response to my ebay ban!

I ddnt hold back! I told them what millions wish they could

"WELL FUCK YOU AND FUCK YOU COMPANY, EAT DICK PRICKS!" and they recorded every word, Epic

by Anonymousreply 5810/08/2014

What a timely bump! I just got a CUNT message from an eBay buyer DEMANDING a refund because he's too goddamn stupid to use the item he purchased from me. I am not in the mood today, so I just cunted right back. Today is NOT the day, and I'm not about to take any abuse from these dumb motherfuckers.

Which reminds me...I have to go put him on my list of blocked bidders.

by Anonymousreply 5910/08/2014

If you live in NYC or another major urban area and want to sell designer fashions try local consignment shops instead. That or IIRC there are a few online versions as well. Both seem streets easier than dealing with eBay.

Of course there is always Craigslist....

Don't do eBay that much for selling and haven't in years. So far purchases are fine, even when items come from Europe. Odd times a problem has occurred things were settled promptly with a quiet word to seller.

Frankly eBay is a hot mess and became so soon after the forced PayPal as the only form of payment accepted. Now that PP is being spun off we shall see how long that exclusive mandate lasts.

by Anonymousreply 6010/08/2014

When will you people learn?

by Anonymousreply 6110/08/2014

R59 doesn't understand what it means to be a professional.

by Anonymousreply 6210/08/2014

You've got that right, R62. If a buyer comes at me with a nasty, vile, demanding attitude (especially when their issue is their own stupidity), they will not be greeted with a cheerful smile from me. I don't care if they leave me negative feedback--it'll hardly make a dent & I'll continue on being a top rated seller. The customer is NOT always right.

by Anonymousreply 6310/08/2014

I am mostly a buyer, and have been since 1998. I have gotten very badly screwed a couple times by sellers (this was before Paypal) but have been more than compensated by the fantastic deals I have gotten, items worth far more than I paid for them.

Any ideas about this - I sent back a damaged Waterman pen to get a refund, and the seller, a teenager, said the box was empty! Ebay believed him. What are you supposed to do - seal it up in front of a postal worker, and take a video of the whole thing?

by Anonymousreply 6410/08/2014

eBay has become more work than its worth for me, it was great in the first years though.

by Anonymousreply 6510/09/2014

It's true that eBay was more fun in the beginning when it was just little guys. It was a virtual garage sale. But I stopped using eBay back in 1999 when too many sellers just ripped me off point blank.

I got garbage or nothing. With Paypal the situation improved a lot. But the sellers screwed themselves.

Too many sellers refuse to accept that eBay is a business, just like the real world. Sellers put so many conditions on it because they are scared of one loss. But no one in their right mind at a B&M store would not budget for shrinkage.

Rosie O'Donnell was largely responsible for promoting eBay in its infancy relentlessly on her talk show.

by Anonymousreply 6610/11/2014

I've never been screwed by a seller on eBay (been a member since '99) but I've sure had my share of PITA buyers. People trying to get something for nothing, mainly. The only site with a trashier demographic is Craigslist.

by Anonymousreply 6710/11/2014

Discovered recently that eBay opens up disputes even if you don't request it yourself.

I bought something on eBay and was sent the wrong item, but the seller had good feedback and I trusted they would replace it. So I emailed them to tell them I got the wrong thing, and eBay opened a dispute for me without even asking.

I know from experience that this means the poor guy's Paypal is frozen until he resolves the issue. I didn't want his Paypal frozen for a $15 item! But until I marked the case as resolved, he was screwed, and of course angry at the buyer because he thinks I opened a dispute up when I didn't.

by Anonymousreply 6810/11/2014

YEP R68! I've gotten a few notices now that a buyer has opened a dispute against me over some stupid small issue, and when I've responded to the buyer telling them they didn't need to open a dispute they've responded with, "I didn't realize I did."

by Anonymousreply 6910/11/2014

Even for buyers it's not as great as it used to be. Because the sellers keep getting screwed, the sellers have to keep marking up prices to the point that a lot of times buyers can find the same thing on Amazon brand new for cheaper. I used to buy from eBay all the time between 2000-2007, but in recent years, it's really not that much of a bargain. I only buy or sell on there maybe once or twice a year now.

by Anonymousreply 7010/11/2014

As shitty as Ebay is to sellers, I am AMAZED they have zero competition.

How google has not swept in and created G Bay I have no idea..

Because they own Paypal - they take a 14% cut of everything

by Anonymousreply 7110/11/2014

There'a a reason alibaba kicked ebay's ass put of china.

by Anonymousreply 7210/11/2014

R68 R69 you can avoid tripping the automatic "dispute" system by responding to e-mails you sent the seller *before* you completed the sale or "won" the auction. I always send a question when I'm really interested in something.

by Anonymousreply 7310/11/2014

[quote]Too many sellers refuse to accept that eBay is a business, just like the real world.

This is true. I used to sell a lot of CDs online (with perfect feedback), and buy occasionally as well. It's really annoying to expect an original label CD and get that ugly BMG club mark on it, so I used to say "no cuts, not a promo or club copy" so people knew they were getting good quality CDs. When I sold the odd cutout or club copy I marked it clearly.

Some asshole sold me a BMG CD without mentioned it, and when I complained, he said "It was part of a big estate lot, and this is just my side job". Like I'm supposed to give a shit! He got negged.

by Anonymousreply 7410/12/2014

Who cares if it's from BMG? Does the music sound any worse?

by Anonymousreply 7510/12/2014

Here's my story:

Case background: I am a long standing eBay seller of over 10 years with a feedback score of 924, of which 100% is positive. I sold an item on eBay for a fixed price with free shipping. It was sent to the buyer in near mint condition. Once the buyer received the item, the buyer contacted me and told me that they wanted to return the item. The only explanation that I got for the return was “no work no data”. I asked the buyer to please describe the issue with the item, or what is wrong with it but got no response. I don’t accept returns on eBay for a variety of reasons, but most of all because people tend to abuse return policies (ask REI). To my surprise, eBay overrode my no returns policy and allowed the buyer to return the item at my cost for shipping. I received the item in broken condition. As soon as I received the broken item, I filed a case through eBay’s resolution center. The case was denied two days later with no explanation. Then I called eBay’s customer service line and was transferred a couple times over the course of an hour before being transferred to an “account specialist”. I explained my case to this person, and it was explained to me that basically because of eBay’s new Money Back Guarantee for buyers, I have no recourse in this matter since the buyer returned the item and stated that it did not match the description. I explained to the rep that I have multiple photos showing the item’s damage, and the phone rep told me that they have no way of knowing who actually caused that damage. So, I sold an item in the exact condition that I listed it in, paid for shipping to the buyer, was forced to pay return shipping for what appears to be no reason, then had the income from the sale automatically withdrawn from my PayPal account and refunded to the buyer. I am left with a broken item that I cannot resell. Bottom line: even if you select “No returns accepted” as an option in your sale, eBay can (and will) automatically override that option and allow the buyer to return an item in any condition, no questions asked. You pay for return shipping. They will then put a hold on whatever funds you earned on the sale since they own PayPal. Then as soon as you receive the item (in whatever condition) the money is pulled from your PayPal account and refunded to the buyer. Essentially, any person could buy anything on eBay, then use eBay’s Money Back Guarantee to claim that the item is not as described. Then they can return it for a full refund. Theoretically, they could even keep the item that you sell them and return you an empty box. Since it’s just the seller’s word against the buyer’s, eBay’s amazing Money Back Guarantee will cover the buyer. Now that’s customer service!

by Anonymousreply 7610/14/2014

Ok so this just happened to me...

I bought a replacement battery for my HP laptop. I selected the seller based on their location and expected delivery date of Sat, Oct 18...I know it doesn't always arrive by that date, but it almost always does so I went for it. After I paid, the bitch flipped to expected delivery date of Tuesday, Oct no ma'am! Turns out the seller is located in China and NOT California like they claimed under the item location. Seller location said United States. When I clicked their feedback details it said China.

I called paypal/ebay and got someone to help me. I want a refund, NOW please. No, she said I must wait for the seller to respond to my eBay message request for a cancellation. I explain the the seller is pulling a bait and switch on their location and I feel deceived and isn't this against something in the seller policy? She finally looked up the item number and said the seller's shipping address is NJ, but her contact info is China, as she proceeds to read the long as fuck China address...I respond, so why does the item location say California?! Her exact response, "oh." Why is that ok? Let me tell u, the customer service girl did not give a fuck, she just kept repeating her script like a robot.

I said, ok ill wait for them to respond and I purchased another in the meantime. But since I'm here, are you going to do anything about the seller lying about their location? No? Oh, ok, fuck you.

by Anonymousreply 7710/14/2014

Sold exclusively on eBay from 2001 to 2011 with 100% positive feedback, and saw it go from being fun to becoming torturous. Still maintain an open account, but have not posted anything to sell in three years. I began to really lose interest when eBay stupidly decided that sellers could no longer leave feedback for buyers that was not positive.

by Anonymousreply 7810/15/2014

I buy pretty much everything online - have been using ebay for years, but only screwed over maybe 10 times?

I know I'm a reasonable buyer and give great feedback, but now ebay have instituted the stupid global shipping system (SUPPOSEDLY to protect sellers, but unnecessary when most countries are able to track their own incoming international parcels) I don't buy from ebay half as much as I used to.

The "global" shipping system means that any seller who has that option on their auction will not get international buyers, because the purchaser has to pay double shipping costs. And the extra shipping cost goes straight into ebay's pocket. For nothing.

by Anonymousreply 7910/15/2014

[quote]Let me tell u, the customer service girl did not give a fuck, she just kept repeating her script like a robot

Let me guess: Filipino?

by Anonymousreply 8010/15/2014

[quote]Theoretically, they could even keep the item that you sell them and return you an empty box.

Oh, that's not theoretical. That's exactly what many scammers have done.

Right now I'm fighting with eBay over an account I've had since 2008. Haven't sold with it for years but dug it out to sell a ton of DVDs. I have $200 being held by eBay because they insist they have to hold my profits for 21 days to prove I'm legit. I was "legit" until 2012, now suddenly I'm not? Fucking assholes.

by Anonymousreply 8110/15/2014

I had to open a second eBay account back when eBay instituted the bullshit rule that you must ship at least 90% of your items with tracking numbers in order to qualify as a Top Rated Seller & thus receive the 20% discount off your seller fees (which adds up to hundreds of dollars a year for me). One of the items I sell a TON of is a very small $6 item, and can be shipped in a standard envelope with a simple First Class stamp. In order to ship it with tracking I'd either have to print a label via eBay (at $1.90 each--which would literally eat up my entire profit) or physically go into the post office every single day and pay an additional $.80 or whatever per item for them to tack on a f'ing tracking number. Ummmm--NO! Not happening. Not when I can ship these with a $.50 stamp and be done with them.

So in order to not lose my Top Rated status and the 20% discount on my "main" account, I had to go through the inconvenience of opening this second account where I would sell ONLY this one item, and where I would say "Fuck it!" to the 20% discount and continue on shipping them using standard stamps. I opened the second account under same name, same address, and linked it to the same Paypal account as my other eBay account (which I've had for over a decade & have thousands of feedback ratings on). eBay STILL held my f'ing funds AND limited the number of items I could sell every month until I "proved" myself! Unfuckingbelievable. And on top of it all, I now have to dick around with TWO eBay accounts because of eBay's ridiculous fucking hoops.

by Anonymousreply 8210/15/2014

What do you make of this?

The guy sent me a scratched tea kettle. When I offered to return it, I got his life story. He sounds genuine, and since I don't wish to fuck up his feedback I'll take half a refund.

However, what is the mental state of people who write this type of stuff to a stranger?

"First off i dont follow websites looking for prices of items i got it for my wife who left me so i am selling all the crap she left behind to cover bills she ran up i dont know what they cost anymore when i bought it i paid 50 bucks. and i also dont know the first thing about smartphone pictures i work my living out of a tractor trailer and i spend my free time in the woods. i dont use smartphones and all that stuff people do so i dont know if they show detail or not. i didnt misrepresent anything it was new never used. if you were weary of the photos you could of asked questions. others did. how about i refund you 15 half and you just keep it and dont file a claim and feedback at all i have excellent feedback and i sell all the time and i dont need the extra hassle. i didnt misrepresent anything i was truthful and honest i never saw a scratch and i have no idea baout what phones can do so if you want to think otherwise because you use these things on a daily basis so be it. if you want the 15 and be done with it let me know if you dont then file the claim

"I don't want it back im going in for major surgery Monday out of state then assisted living since my whole spine and base of my brain getting replaced and operated on so it would never make it back to me and I wouldn't even be able to sell it to March when I'm back home really and that is if it doesn't get stolen from the front of my place sitting."

by Anonymousreply 8312/26/2014

Ebay got fucked up when greedy, lazy, part-time sellers decided to quit their real jobs to sit at home and rely on ebay for a living.

Unless you are a major product manufacturer or distributor, selling shit on ebay is not a job. It's a hobby that brings in a little money on the side. Treat it that way and you won't be freaking out and trash-talking your customers the way you're doing now.

I've been an ebay buyer for many years. I have returned items for cause exactly twice. I have been burned by sellers a lot more than twice. At the very least, someone should slap the lot of you for those outrageous shipping charges. I've sent packages a hundred times and it doesn't cost anywhere near what you thieves charge.

by Anonymousreply 8412/26/2014

I collect sterling flatware and holloware in a fairly common pattern and it has a gazillion pieces made for it.

Funny thing about sterling on eBay; Johnny wants to sell Grammies beloved punch ladles for three times what it's worth, the pawn shop in Texas wants silver melt value plus 20% for theirs and some guy looked in a box his grandmother kept her weed in and fount this huge odd, left/right pouring soup ladle he puts up for $200/buy it now.

I got great buys before silver peaked, I got great buys when silver peaked, and I am getting great buys as silver is again dropping to historical norms of 5-10$ an ounce.

You just have to know what you are dealing with.

by Anonymousreply 8512/26/2014

ebay/paypal hates its sellers. i was a seller for a decade with excellent feedback, and they took the side of a buyer with poor feedback, only using the site for a few weeks in an attempt to scam. this fraud buyer got the merchandise i sold them and a full refund. i got screwed. i will never sell on ebay again.

by Anonymousreply 8612/26/2014

Fuck you seller. If you operated a B&M store you'd have to deal with this. Selling online is not some magical thing, it's a business.

Of course you weak kneed pansies wouldn't realize that.

Go back to Walmart, at least they can manage the hopeless Chinese dropshitters they deal with.

by Anonymousreply 8712/26/2014

To whiny buyer RE: thieves.

Here's a thought: If you think someone's shipping charges are too much, don't buy the item.

I'll give you a moment to recover from having your mind blown.

by Anonymousreply 8801/05/2015

[quote] since my whole spine and base of my brain getting replaced

Yeah, somehow this doesn't ring true.

by Anonymousreply 8901/05/2015

This guy is trying to talk my husband into giving him his office and taking a different office in the same building. The guy is an ebay seller of Christmas shit and Precious Moments-like crap and he has a million dollar business. He wants to expand his "showroom" for his tawdry wares into the office next door, which is my husband's. I said, "WTF does an ebay seller need a showroom for? He's probably a money launderer." My husband is keeping his office.

The guy has tons of shit for sale on eBay. It's all crap you could buy in bulk from Ali Baba for much less money. I don't know who buys this stuff.

by Anonymousreply 9001/05/2015

R40 just block those buyers then. Or tell them you don't accept returns on the items you sell.

by Anonymousreply 9101/05/2015

[quote] R82 from October: In order to ship it with tracking I'd either have to print a label via eBay (at $1.90 each...) or physically go into the post office every single day and pay an additional $.80 or whatever per item for them to tack on a f'ing tracking number.

R82, the post office has tracking numbers printed on long rolls of adhesive paper. They'll give you the tracking sticker-roll for free. In R82's situation, I just slap a sticker next to my return address, and add 90¢ to the postage for the tracking. I then drop the letter in any mailbox. Usually, the post office does scan the bar code, though occasionally, they will miss it. This is cheaper than sending "certified", which also contains tracking.

My main point is that with the stickers, you needed go to the Post Office again, until your supplies of stickers runs out.

by Anonymousreply 9201/05/2015

For ages seller stole and conned buyers. There a millions of sellers but only a small number of buyers. So eBay is absoultely right to always side with the customer.

If you as a seller don't like it, there's Craigslist, or your free to hold a garage sale on your lawn. See how well you do with that.

by Anonymousreply 9301/06/2015

Haven't sold anything on Ebay in ages.

Was just checking Ebay fees and their fees are about 10 % ....and Paypal is another 3 %.

That's crazy. Crazier still is that they charge that fee and include shipping cost charges. I know people can play around with shipping charges, but really .......

by Anonymousreply 9402/12/2015

I buy and sell on Craigslist. NEVER had a problem, as I use common sense and have a scammer 6th sense.

by Anonymousreply 9502/12/2015

Honestly, they have been "smelling" themselves for years. And their changes reek of there being a board who sits around and comes up with bullshit because they're being paid and feel like they have to do "something". That something is rarely things that sellers/buyers/customers want.

by Anonymousreply 9602/12/2015

Ebay was so fun during the early days (and I'm talking about the late 90s). Now it's like a huge trash heap. I can't ever find anything in the giant garage sale / mall of the universe that it has become ...and those annoying people who use software to outbid you 2 seconds before the auction ends annoy the shit out of me too.

by Anonymousreply 9702/12/2015

I just don't get the appeal of ebay, garage sales, or craigslist.

People have germs, and god-knows-what are on these sellers hands when they wrap up and send your item.

Could be a nose picker, or a jizzer, or a smoker, what-ever.

With Craigslist I see photos of said items for sale laying on the ground, or on a filthy rug, or in a grungy dwelling...yuck!

I'd rather pay three times as much for something new, and clean.

by Anonymousreply 9802/12/2015

[quote]I'd rather pay three times as much for something new, and clean.

Generally, so would I. But some things (dishes, most LPs) I buy on eBay, I buy because they aren't made anymore. eBay made collecting each of these items a lot easier. Before the internet, the only source for some dishes I collect was Replacements, Ltd., where things sold for a lot more than I was subsequently able to pay on eBay. And eBay sellers were a lot more dependable when it came to quality.

I would love to be able to buy these things "new, and clean," but that would involve the Wayback Machine, Sherman.

by Anonymousreply 9902/12/2015

Also, possessions can absorb negative energy, and bad people can project their shit on objects and then you bring that into your home.

Buy new, find a bargain, it's a buyer's market out there.

But if you must buy vintage, make sure it is from someone kindly.

by Anonymousreply 10002/12/2015

fuck ebay.

I left several months ago, now im purely on etsy. business is booming, im making way more money, paying way less in fee's and have no problem buyers.

by Anonymousreply 10102/12/2015

[quote]paying way less in fee's

Why the apostrophe, R101?

by Anonymousreply 10202/12/2015


We certainly would quarantine anything from you, dear.

by Anonymousreply 10302/12/2015

huh, not sure R102, dumb smart phone.

by Anonymousreply 10402/13/2015

Yep, fuck eBay: couldn't agree more. Unfortunately, it's a necessary evil. I'm an "old-school" small-time seller who started on eBay in 1998. I sell random things here and there, maybe 50-60 items a year. I have 100% feedback, and five stars across the board with their shipping matrices and so on. Some fuckhead across the country decided to leave me neutral feedback because he decided that shipping took too long (which I offered for free by the way), and it was an item I sold to the buyer for 50% off the retail price. eBay won't remove the feedback because it "reflects his experience". Oh, really? How about my experience of dealing with a complete and utter moron who has no clue how to use the feedback system? Oh, that's right, sellers cannot leave feedback. Gee, what a quandary. I'm being penalized for the one aspect of the order that I have no control over, and was no fault of my own. I give someone a killer deal, ship right away with tracking, and offer free shipping, and it's still not enough. Principles go right out the window because eBay is busy suckling the nuts of every buyer out there, and making sure they are covered in every possible way, even offering insurance for stupidity. The lesson learned is this: eBay still favors buyers, and more so than ever before. Has anyone noticed that Paypal (an eBay owned company) is now allowing buyers 180 days to file claims? That's right: SIX MONTHS. You thought 45 days was bad. For the first time in 17 years, I'm exploring my options. eBay: GO FUCK YOURSELF.

by Anonymousreply 10502/26/2015

I'm sure eBay is crying over the loss of sellers like you. As eBay says, "Don't let the door hit you on the way out."

Sellers are horrible before. I got ripped off by so many sellers I quit. Now it's a lot better.

The fact is eBay can survive better with less sellers and more buyers. It can't survive with only sellers.

As for etsy, yeah right, if you're making money there you're a crook.

by Anonymousreply 10602/26/2015

Haha. Great strategy: let's have a bunch of dickhead buyers with more money than brains running rampant on eBay, fucking over sellers because they know they can. Oh wait, you're already doing that. eBay survives because sellers tolerate cunts like you. Go fuck off with eBay!

by Anonymousreply 10702/26/2015
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