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Groupon people

A friend of mine does tours 5 nights a week here in NYC. They are Chinatown based with some food sampling going on. He took Groupon as a way to fill in the Tuesday, Wednesday nights that do not fill up at full price. He will let a discounter in on a weekend if it is not full. He has come to despise Groupon. Groupon people wait until their coupon is set to expire than call up and demand a weekend. When told it is sold out they give a reason why they cannot possibly do it because of work. Again he tells them the weekend is sold out and since they typically have less than a week he advises them to book a tour that is available. About half do so then make a big show of coming late with a story about how 'they almost lost their job' because of this and 'it had better be worth it'. Total bullshit. The ones who fail to use their coupon call after the expiration and demand it be accepted. He calmly explains that Groupon counts on this. They keep most of the money and when selling the deal they make a point of letting the merchant know that 75% of the buyers will never use it. If he offers to let them use the expired one, they then begin the demand for a weekend. Are you a Groupon user?

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