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Unemployment benefits question

I've been unemployed since Dec 2011, almost a year. I moved to another state in order to look for work and I've had several unsuccessful interviews. I continue to apply for jobs like crazy every week. The people at the unemployment office will not return my calls and my online account doesn't show the info I need. Is one year the limit for benefits? I don't know what "tier" I'm in. But in 3 more weeks, I will be homeless if that's it.

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